Administer and support Oracle HFM and related Oracle EPM components, including platform services, databases, patching, and security. Own incidents through resolution, document runbooks and root cause analyses, support compliance and audits, and identify opportunities to automate and improve operations.
Skill Requirements
REQUIRED QUALIFICATIONS
5+ years of hands-on experience administering Oracle Hyperion / HFM in an enterprise environment.
Strong working knowledge of Oracle EPM stack: HFM, FDMEE, Workspace, Shared Services, Essbase.
Proficiency with Windows Server (2016/2019), IIS administration, and service management.
Experience with Oracle database administration basics (Oracle 12c/19c) relevant to EPM repositories.
Solid understanding of Hyperion patching processes and Oracle MOS (My Oracle Support) engagement.
Familiarity with ITIL practices; experience with ServiceNow or equivalent ITSM platforms.
Ability to create and maintain technical runbooks and RCA documentation.
Strong analytical and troubleshooting skills with a proactive support mindset.
PREFERRED QUALIFICATIONS
Oracle EPM certification or equivalent Hyperion training credentials.
Experience with Oracle IDCS / OAM / identity federation for EPM security.
Exposure to cloud-based EPM (Oracle EPM Cloud / PBCS / FCCS) migration or hybrid environments.
Knowledge of SOX IT General Controls and audit support for financial consolidation platforms.
Experience in an AMS/managed services delivery model with offshore/onsite coordination.
Familiarity with vulnerability management tools such as Snyk, Qualys, or Tenable.
Scripting skills (PowerShell, Python, or shell) for automation of administrative tasks.
KEY COMPETENCIES
Technical AcumenDeep HFM platform knowledge with proactive learning of new Oracle EPM capabilities. | Stakeholder CommunicationAble to translate technical issues into business-friendly language for Finance and IT leadership. AccountabilityOwns incidents end-to-end; delivers on commitments with minimal escalation. | Continuous ImprovementIdentifies automation and efficiency opportunities; contributes to knowledge management. CollaborationWorks effectively across onsite/offshore teams and with client functional teams. | Compliance MindsetUnderstands SOX, audit controls, and enforces governance in day-to-day operations.
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