Provide techno-functional support for Oracle EBS Finance modules including AR, AP, and GL while troubleshooting incidents and service requests. Manage client-facing communications, drive root-cause analysis, and support integrated boundary applications like AWS and Spark.
About the Role: We're hiring an
Oracle EBS Finance Techno-Functional Consultant for a high-visibility
Application Managed Services engagement. This is a fast-paced, high-touch
client environment requiring strong functional expertise, technical
troubleshooting skills, and the flexibility to work across global time zones.
Key Responsibilities:
Provide techno-functional support
across Oracle EBS Finance modules: Accounts Receivable (AR), Accounts
Payable (AP), and General Ledger (GL)
Troubleshoot and resolve incidents,
service requests, and enhancements within SLAs, using ITSM tools for
tracking and management
Support bolt-on/boundary
applications integrated with EBS, including AWS, Scala, and Spark-based
components
Work night shifts or rotational
shifts aligned to client time zones
Serve as a key client-facing point
of contact, communicating clearly on critical and escalated issues
Manage multiple concurrent
priorities in a high-burning engagement
Drive root-cause analysis for
recurring issues to reduce escalations
Stay composed and professional in
situations that escalate to C-suite/client leadership
Required Skills:
6–9 years of hands-on experience in
Oracle EBS Finance (AR, AP, GL)
Prior experience in AMS/high-touch
client engagements
Techno-functional skill set —
comfortable with functional configuration and technical debugging
Exposure to AWS, Scala, and Spark or
similar bolt-on/boundary technologies
Good ITSM experience, particularly
hands-on with Jira
Strong client communication skills,
including experience handling executive-level escalations.
Ability to manage conflicting
priorities under pressure
Willingness to work night/rotational
shifts and travel to Gurgaon if required
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