Operations Officer Insurance Agency Individual Lines

 Posted 2 months ago
     
 $135K - $160K per year
  
5-10 years experience
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AI Summary

The Operations Officer will manage day-to-day agency operations, including carrier relationships, agent licensing, and compliance. They will also build and improve internal workflows to support the agency's growth and operational efficiency.
Benefits:
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
About the Role
TrueChoice Coverage is a growing insurance agency seeking an Operations Officer to help build and manage the operational side of the business.

This role is ideal for someone with experience in an agency environment selling individual insurance policies (life, health, or personal lines) who enjoys hands-on work, building structure, and keeping things moving.

What You’ll Do

  •  Support and improve day-to-day agency operations
  •  Help establish and manage carrier relationships and appointments
  •  Oversee agent licensing, onboarding, and compliance processes
  •  Build and improve internal workflows and processes
  •  Track and manage timelines to ensure execution stays on track
  •  Identify and resolve operational gaps or inefficiencies
  •  Work closely with leadership to support overall growth 
What We’re Looking For

  •  5+ years of experience in an insurance agency environment selling individual policies
    (life insurance strongly preferred; individual health or personal lines also relevant)
  •  Experience with agency operations, licensing, onboarding, or compliance
  •  Ability to take ownership and work independently
  •  Strong organizational and problem-solving skills 
  •  Comfortable working in a growing, evolving environment
What Sets This Role Apart

  •  Opportunity to shape operations as the agency grows
  •  High level of ownership and visibility
  •  Hands-on role with real impact on day-to-day execution

This is a remote position.

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