Operations & Compliance Executive
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AI Summary
The role involves managing operational compliance, conducting pre-employment screenings, and maintaining accurate records within the CRM system. Additionally, the executive is responsible for generating MI reports, drafting business terms, and providing administrative support across global offices.
Job Title: Operations & Compliance Executive
Reports To: Operations & Compliance Manager
Remote - South Africa
Working UK Hours
Tasks and Responsibilities
Creating reports and dashboards as required
Running and reporting on internal and client specific monthly and adhoc MI reports
Requesting and reporting on client and candidate feedback
Drafting and issuing our standard terms of business and variation letters
Uploading terms of business to the database and distributing monthly reports on new terms of
business signed across the Group
Order company gifts, office stationery and supplies for the Asia and US offices where required
Manage internal anniversaries, creating posts for LinkedIn and communicating with relevant
managers.
Audit permanent placements submitted on the database to ensure compliance in line with
confirmations and signed terms, before updating on SF so these can be invoiced by finance
Generating and sending deal mails
General administrative support to all offices where required, including CV formatting, preparing
presentations, pitch documents etc
Carrying out pre-employment screening checks for candidates, ensuring they are compliant, in
line with Client and/or our requirements as applicable - both prior to placement and
throughout assignments
Liaising with active and placed candidates, being the first point of contact for all queries, and
providing contract advice for contractors on payroll, contracts and compliance process
Liaising with clients regarding contractors onboarding progress, start dates and extensions
Updating clients and consultants on candidate progress with compliance
Raising contracts for candidates and clients for new deals and extensions
Enter and monitor details on our CRM system ensuring the system remains accurate and up to
date for all contract placements including new deals and extensions
Monitor and track upcoming expiry dates on relevant compliance documentation including Right
to Work and company insurance, ensuring these remain valid for the duration of the assignment
Responding to third party reference requests, actioning references for previous contractors
Manage SDS process including renewals to ensure IR35 compliance across current runner book
Issue termination letters to any contractors that finish an assignment early
Action and respond to client contractor compliance audits
Answering incoming switchboard calls
Requirements
Experience/Interpersonal Skills Required
IT literate with good typing skills and confident using Microsoft Office including Outlook, Excel,
Word and PowerPoint. OneDrive, SharePoint and Salesforce would be advantageous but not
required
Excellent organisational skills
Ability to prioritise workload effectively
Problem-solving skills and the ability to come up with creative solutions to issues
Previous experience working within recruitment sector
Excellent time management and planning skills,
Outstanding attention to detail and the ability to remain calm under pressure
Able to communicate effectively both internally and externally in both written and verbal forms,
with strong relationship management skills
The ability to work proactively, driving for results and constantly striving to perform the highest
levels of service to the business
Team player with ability to take direction from others and collaborate effectively, working with
enthusiasm and dedication to the company
We are passionate about our values so it is essential that the successful hire can demonstrate a
commitment to these:
o PERSONAL ACCOUNTABILITY: We value people who take responsibility for their work
o INGRAINED DRIVE: We value people who motivate themselves and each other
o PROFESSIONAL EXPERTISE: We value people who build their specialism
o CULTURAL CONNECTIVITY: We value people who build the team
o AGILE & ADAPTIVE: We value people who face into change and adapt
Benefits
Remote Working
A good salary (Unfortunately we don't offer benefits as you will be working through us for a UK company)
The chance to work with a global recruitment company
An amazing opportunity to learn, grow & add great value
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