Online Checkout Specialist

Department: Customer Service and Experience

Employment Type: Full Time

Location: Ethiopia

Description

Key Responsibilities

• Review driver applications and submitted documents during the final stage of verification
• Validate the authenticity and accuracy of driver licenses, IDs, vehicle documents, and other required materials
• Ensure that all applications meet internal and regional compliance standards
• Contribute to the continuous improvement of verification policies and procedures
• Meet daily performance and quality targets

Skills, Knowledge and Expertise

• Strong attention to detail
• Ability to make quick, well-reasoned decisions
• English language (A2-B1)
• Comfortable working with digital tools and databases
• Flexibility to work in shifts, including weekends or holidays if required
• Stable internet connection