OnBase Business Analyst

This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

UMR, UnitedHealthcare’s third-party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR, what you do matters. It's that simple . . . and it's that rewarding.

In providing consumer - oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be powered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth.

Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast - paced and highly diversified career.

The OnBase Business Analyst will serve as a strategic liaison between business units and development teams, supporting workflow and document management across varied operational structures.

This position is a full-time (40 hours/week), Monday through Friday. Employees are required to work our normal business hours of 8:00 AM - 5:00 PM in your time zone.

This will be on the job training and the hours during training will be during normal business hours, Monday – Friday.

Primary Responsibilities:

• Collaborate with internal business units, IT teams, and external client units to support workflow and document management within the OnBase application.
• Engage with business and operational teams to strategize, prioritize, develop, and support new and existing products and services within OnBase.
• Schedule, host, and lead meetings related to project work; document all meetings and distribute notes to relevant teams.
• Act as the primary communication conduct between business units, operational units, and the OnBase development team.
• Facilitate and understand requirement-gathering activities, ensuring thorough documentation, analysis, and validation.
• Translate business requirements into actionable project plans; identify opportunities for process improvement and innovation.
• Regularly communicate with stakeholders, subject matter experts, business teams, and integrated IT partners.
• Collaborate with internal and external customers and partners to reevaluate and prioritize ongoing development.
• Analyze, design, and understand application/system specifications for solutions that address business needs, including methods for testing and installation.
• Continually seek opportunities to engage emerging technologies within the OnBase application.
• Work cooperatively within the OnBase team to scrutinize new development, configuration, and coding for efficiency and minimal business disruption.
• Be recognized and rewarded for performance in an environment that provides clear direction and opportunities for development.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age OR older
• 1+ years of experience using OnBase
• 2+ years of experience gathering business requirements and implementing projects or procedures based on those requirements
• Experience with Microsoft Excel (Pivot Tables, Create/Edit, Formula Management)
• Experience with Microsoft Word (Creating/Editing/Managing documents)
• Experience scheduling, hosting, and leading meetings
• Ability to work full-time Monday–Friday, 8:00am–5:00pm

Preferred Qualifications:

• Proficiency in data analysis, statistical analysis, and identifying patterns and trends

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable) 
• Required to have a dedicated work area that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group-approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Strong written and verbal communication skills
• Strong negotiation, facilitation, and collaboration skills

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.