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AI Summary
The NOC Analyst will be responsible for 24/7 production support, monitoring critical systems, and performing incident triage. They will also coordinate major incident bridges and manage alerts using enterprise monitoring platforms.
This is a remote position.
Position : Noc Analyst
Experience: 4-10 years
Work mode: Remote
Notice :15-20 days or Immediate
Five days working 2 days off
Timings: 11:15pm – 7:15am EST
- Required Skills:
NOC 24*7 operations - Production Support
- Cloud Technologies:GCP or GKE most of them don’t have so check for AWS or azure if they have GCP that’s good!
- AppDynamics or similar APM platforms:
- Splunk or similar log-management platforms
- SolarWinds or similar infrastructure/network monitoring
- Jira / Jira Service Management
- OpsGenie or similar alerting/on-call platforms:
- Kubernetes
Required / Strongly Preferred
- Experience in a 24x7 NOC, operations, production support, or similar environment.
- Experience monitoring critical production systems.
- Experience with incident triage and escalation.
- Experience participating in or coordinating major incident bridges.
- Cloud technology experience; GCP/GKE preferred.
- Application and infrastructure monitoring experience.
- Experience working with logs and monitoring data.
- Understanding of basic application, infrastructure, and network concepts.
- Ability to correlate information across multiple monitoring systems.
- Experience with enterprise alerting and monitoring platforms.
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