MNC Hiring || WFH || Voice Process
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AI Summary
Handle inbound and outbound calls, chats, and emails to resolve international customer queries. Promote products and services while ensuring an exceptional customer experience.
This is a remote position.
Work from Home opening in Kolkata location in a leading MNC, Salary upto 2.80 lpa
Job Title: International blended voice/chat support – Customer Support
Job Type: Full-Time
Industry: BPO / Customer Support
Location: Kolkata (Work from Home)
5 days working , 2 rotational weekoff.
Job Summary: We are hiring freshers and experienced candidates for an International blended Process role with a leading MNC based in Kolkata. This is a Work from Home opportunity. The role involves handling inbound outbound calls/chat engaging with international customers, resolving queries, and delivering an excellent customer experience.
Key Responsibilities
- Engage with international customers via calls/chats/emails
- Provide accurate information and resolve queries professionally
- Promote products, services, and special offers
- Deliver exceptional customer experience while meeting targets
- Work efficiently in a fast-paced environment with rotational shifts and night shift
Requirements
Educational Qualification: Any Graduate / Postgraduate fresher and experience both can apply.
Eligibility Note:
- Any Graduate Freshers & Experienced candidates can apply
- Only Kolkata-based candidates or nearby are eligible.
- Candidate should have proper education documents and experience documents
Skills Required:
- Excellent command over English (Read / Write / Speak)
- Strong communication and persuasion skills
- Good problem-solving abilities
- Ability to work rotational shifts and US shift
Benefits
- Salary: Up to ₹2.80 LPA
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
Other Job Details:
- Location: Kolkata (Work From Home)
- Age: As per company policy
- Gender: Male & Female
- Eligibility: Any Graduate Freshers & Experienced can apply
- Qualification: Any Undergraduate / Graduate / Postgraduate
- Graduating Year: Any
- Shift: Rotational Shifts/Night shift
- Payroll: 2COMS payroll
- Communication: Excellent English communication required
- Salary: Up to ₹2.80 LPA
- Relocation: Not applicable (Kolkata-based candidates only)
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