Middle User Experience

This is us

At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.

This is the job
In Argentina within the Telecommunications industry, we are actively seeking a professional to strengthen our team dedicated to product/service essence.

This is the team
In your role you'll become a vital member in a team of skilled professionals. Your primary responsibility will involve leading the UX strategy and execution for the Generative AI Platform, ensuring a simple, intuitive, and scalable user experience. Here you will have the opportunity to make a meaningful contribution to global technological progress while at the same time advancing your own skills, and career.

This is you

• 5+ years of experience in UX Design, with experience as a UX Lead or Senior UX Designer.

• Proven experience designing complex digital platforms and enterprise (B2E) products.

• Strong expertise in user-centered design methodologies and Design Thinking.

• Experience creating wireframes, user flows, interactive prototypes, and high-fidelity mockups.

• Ability to translate business and user requirements into intuitive user experiences.

• Experience defining UX standards, interaction patterns, and reusable design components.

• Knowledge of design systems and scalable UX governance.

• Hands-on experience conducting usability testing, user research, and concept validation.

• Experience analyzing user feedback, usage metrics, and satisfaction data to drive product improvements.

• Proficiency with UX design and prototyping tools (e.g., Figma, Sketch, Adobe XD, or similar).

• Strong collaboration skills working with Product Managers, Engineering teams, and business stakeholders.

• Excellent communication and stakeholder management skills.

• Strategic mindset combined with hands-on execution capabilities.

Nice-to-have skills:

• Experience designing AI-powered products, data platforms, developer tools, or technical platforms is highly desirable.

• Familiarity with Generative AI products and user experience considerations is a plus.

This is your role

• Lead the UX strategy and execution for the Generative AI Platform, ensuring a simple, intuitive, and scalable user experience.

• Partner closely with Product Managers, Platform teams, and GenAI Office stakeholders to translate business needs into effective user experiences.

• Design user journeys, wireframes, prototypes, and interaction flows that support users with both technical and non-technical backgrounds.

• Define UX requirements and acceptance criteria for engineering teams.

• Establish and maintain UX standards, interaction patterns, and reusable design components across the platform.

• Contribute to the creation and evolution of a design system for internal GenAI products.

• Conduct user research, usability testing, and rapid concept validation to improve product usability and adoption.

• Analyze user feedback from pilot programs, Communities of Practice (CoP), and platform usage metrics to identify improvement opportunities.

• Validate new features before large-scale rollout through iterative testing and user feedback.

• Drive continuous improvements in usability, accessibility, adoption, and user satisfaction.

• Collaborate cross-functionally with Product, Engineering, and business teams throughout the product lifecycle.

• Support the evolution of the GenAI Platform from pilot initiatives to a strategic enterprise product while maintaining a consistent and high-quality user experience.

At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to fostering a work environment where our diverse community of employees, candidates, and business partners actively shapes our growth. By bringing together people from different backgrounds and experiences, we build a workplace where everyone feels free to be themselves while honoring the boundaries of others.