Please mention DailyRemote when applying
AI Summary
Manage patient bookings, enquiries, and medical administration for a remote healthcare practice. Handle medical aid authorisations, claims, and ensure compliance with healthcare regulations and patient confidentiality.
Job Overview
We are seeking a motivated and empathetic Medical Receptionist to manage patient bookings and medical administration for a remote-first healthcare practice.
Key Responsibilities
- Schedule, confirm, and manage patient appointments via phone and online booking systems
- Handle patient enquiries via phone, email, and messaging platforms
- Capture and update patient records accurately in the practice management system
- Process medical aid authorisations and claims administration
- Liaise with healthcare providers, specialists, and medical aids on behalf of patients
- Manage virtual waiting room coordination and patient intake forms
- Ensure patient confidentiality and compliance with POPIA and healthcare regulations
Qualifications and Experience
- 1+ year of experience in medical reception or healthcare administration
- Familiarity with medical aid schemes and authorisation processes
- Proficiency in practice management software (GoodX, Elixir, or similar) is advantageous
- Excellent communication skills with a warm and professional manner
- Strong organisational skills for managing high volumes of bookings
- Discreet and trustworthy when handling sensitive patient information
- Reliable home office setup with stable internet connection
- Matric certificate required; medical admin qualification preferred
Salary: R16,000/month | 100% Remote
Automatically Apply to the Best Remote Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
