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AI Summary
The Medical Clerk will manage patient scheduling, update EMR/EHR records, and handle insurance verification for a U.S.-based medical office. They are also responsible for coordinating patient flow and ensuring strict adherence to HIPAA confidentiality regulations.
This is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)
We are seeking a detail-oriented and organized Medical Clerk to support the administrative operations of a U.S.-based medical office. This role is ideal for someone with experience in healthcare administration who is comfortable handling patient records, scheduling, and general office coordination in a fast-paced environment.
Responsibilities
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Schedule, confirm, and reschedule patient appointments.
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Maintain and update patient records in the EMR/EHR system.
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Verify and update patient demographic and insurance information.
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Upload, organize, and manage medical documentation.
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Assist with processing forms, referrals, and other administrative paperwork.
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Answer phone calls and respond to patient inquiries professionally.
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Coordinate with providers and internal staff to ensure smooth patient flow.
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Ensure accuracy and confidentiality of patient information in compliance with HIPAA regulations.
Requirements
- 1+ year of experience working in a medical office or healthcare administrative role.
- Experience with EMR/EHR systems (such as Athena, eClinicalWorks, Epic, or similar).
- Basic understanding of U.S. medical insurance is a plus.
- Strong attention to detail and organizational skills.
- Excellent written and verbal English communication.
- Ability to manage multiple tasks and prioritize in a fast-paced environment.
- Reliable internet connection and a quiet remote workspace.
Preferred Qualifications
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Experience scheduling patients in a U.S. medical practice.
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Familiarity with insurance verification, referrals, or authorizations.
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Experience supporting physicians or healthcare teams remotely.
Benefits
- 100% remote job
- Structured work schedule
- Bonuses (COP 100.000 for Attendance and COP 200.000 for Productivity)
- Company’s business hours: Monday through Friday, 8:00 a.m.–5:00 p.m. Florida time, 1 hour of lunch from 12:00 p.m. till 1:00 p.m.
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