Medical Clerk

This is a remote position.

Only LATAM-based candidates (bilingual in Spanish and English)

We are seeking a detail-oriented and organized Medical Clerk to support the administrative operations of a U.S.-based medical office. This role is ideal for someone with experience in healthcare administration who is comfortable handling patient records, scheduling, and general office coordination in a fast-paced environment.

Responsibilities

• Schedule, confirm, and reschedule patient appointments.
  
• Maintain and update patient records in the EMR/EHR system.
  
• Verify and update patient demographic and insurance information.
  
• Upload, organize, and manage medical documentation.
  
• Assist with processing forms, referrals, and other administrative paperwork.
  
• Answer phone calls and respond to patient inquiries professionally.
  
• Coordinate with providers and internal staff to ensure smooth patient flow.
  
• Ensure accuracy and confidentiality of patient information in compliance with HIPAA regulations.
  
  

Requirements

• 1+ year of experience working in a medical office or healthcare administrative role.
  
• Experience with EMR/EHR systems (such as Athena, eClinicalWorks, Epic, or similar).
  
• Basic understanding of U.S. medical insurance is a plus.
  
• Strong attention to detail and organizational skills.
  
• Excellent written and verbal English communication.
  
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
  
• Reliable internet connection and a quiet remote workspace.
  

Preferred Qualifications

• Experience scheduling patients in a U.S. medical practice.
  
• Familiarity with insurance verification, referrals, or authorizations.
  
• Experience supporting physicians or healthcare teams remotely.
  

Benefits

• 100% remote job
  
• Structured work schedule
  
• Bonuses (COP 100.000 for Attendance and COP 200.000 for Productivity)
  
• Company’s business hours: Monday through Friday, 8:00 a.m.–5:00 p.m. Florida time, 1 hour of lunch from 12:00 p.m. till 1:00 p.m.