Manager, Site Development & Facilities Management

Flourish Research is where clinical trials thrive. Flourish Research is one of the industry’s most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research. At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU! 

Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.

We are hiring a remote Manager, Site Development & Facilities Management.

Shift: Monday-Friday, 8:30am - 5pm
Location: Remote
Compensation: $110k-$125k

ESSENTIAL JOB FUNCTIONS

• Serve as the single point of accountability for the delivery of site development across the network, including DeNovo site builds, site expansions, relocations, and real estate management.
• Own end-to-end facilities management for the site network, including vendor identification, site standards, preventive maintenance oversight, and equipment/infrastructure lifecycle planning and support to the sites.
• Develop and maintain site development and facilities standards, project tracking tools, and key performance indicators (KPIs) to ensure consistency, quality, and efficiency across the program.
• Serve as the key point of contact for real estate, construction, and associated facilities vendors; ensure vendor adherence to legal, safety, and operational compliance requirements.
• Provide direction and advice to site operations on real estate projects (new sites, site expansions, relocations) and on facilities matters affecting day-to-day operations.
• Leverage real estate, construction, and facilities experience and business acumen to identify strategic alternatives and approaches to site development and facilities projects.
• Establish and maintain project and facilities budgets and forecasts, and manage vendor spend in collaboration with Finance.
• Provide follow-up with site operations after project delivery and after facilities service events to confirm satisfaction and resolve outstanding issues.
• Proactively partner with cross-functional counterparts (Operations, Finance, IT, Clinical Operations) and external vendors to address issues and concerns before they escalate.
• Act as the escalation point for both site development projects and facilities-related issues across the network.
• Coordinate emergency and business-continuity facilities response (e.g., HVAC failures, safety incidents, utility outages) in partnership with site operations leadership.
• Frequently communicate program status — for both site development and facilities — to internal and external stakeholders, including senior leadership.
• Identify, surface, and help resolve roadblocks and barriers encountered during project execution or facilities service delivery.
• Represent Flourish Research in a professional and courteous manner (verbal, written, and in appearance) when interacting with staff, clients, and vendors.
• Perform additional duties as assigned by management.

Requirements

PHYSICAL REQUIREMENTS AND/OR ENVIRONMENTAL FACTORS

• Work is performed in a remote office setting, with regular travel to network sites.
• Travel may be required up to 50%.
• Daily computer use.
• Occasional evening and weekend work, including response to facilities emergencies outside normal business hours.
• Ability to properly lift thirty-five pounds, and occasionally more than thirty-five pounds.
• Ability to drive and daily availability of an automobile.

MINIMUM REQUIREMENTS

• Bachelor's degree required. Advanced degree preferred.
• Experience: 4+ years of real estate management, site development, and facilities management experience across a multi-site network.  Healthcare related experience preferred.

Knowledge and Skills:

• Exceptional knowledge of site development, facilities management, and real estate project management.
• Effective leadership skills and a proven ability to foster productivity and cohesiveness across cross-functional, matrixed teams in changing environments.
• Advanced project management skills, including the ability to manage multiple concurrent site development and facilities projects.
• Self-starter with a strong work ethic and outstanding oral and written communication skills.
• Proven team-building skills and the ability to lead partnerships across projects and multidisciplinary teams.
• Demonstrated ability to collaborate and align with site operations on both project and facilities priorities.
• Working knowledge of facilities systems and vendor management (HVAC, life safety, general maintenance, security) sufficient to direct vendors and troubleshoot issues.
• Excellent computer skills, including Office 365 products and project-tracking/facilities-management tools.
• Strong problem-solving, risk assessment, and impact analysis abilities.
• Demonstrated experience in process improvement.
• Flexible and able to multitask and prioritize competing demands across a national site network.
• Ability to think independently and influence appropriately at all levels of the organization.

Benefits

Flourish Research offers an excellent comprehensive benefits package to include: Health, dental, and vision insurance plans, 401(k) with a 100% employer match on the first 4% of employee contributions, tuition reimbursement, parental leave, employee referral program, employee assistance program, life insurance, disability insurance, and a generous PTO plan covering vacation, sick, personal days and 8 paid holidays. 

Flourish Research is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, sex, (including pregnancy and gender identity), citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, genetic information, marital status, veteran status, political affiliation, or any other factor protected by law. Flourish Research complies with the law regarding reasonable accommodation for handicapped and disabled employees.