Manager, Project Management

Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters. 

Position Overview:

We are seeking an experienced Manager, Project Management to lead a portfolio of complex, cross-functional projects that drive strategic business outcomes. In this role, you will oversee project execution, portfolio prioritization, resource planning, financial performance, and stakeholder engagement while leading a team of project professionals. This is an excellent opportunity for a collaborative leader who excels at driving organizational initiatives, improving operational efficiency, and delivering results in a fast-paced environment.

Key Responsibilities

Project & Portfolio Leadership

• Lead the planning, execution, and delivery of multiple projects and programs across the organization
• Align project priorities with strategic business goals and organizational objectives
• Establish and maintain project management methodologies, governance practices, tools, and standards
• Manage project scope, schedules, budgets, resources, risks, and performance metrics
• Monitor portfolio performance, proactively identifying and escalating risks, issues, and resource constraints
• Support portfolio prioritization and long-term capacity planning with senior leadership

Financial & Operational Excellence

• Oversee project budgets, forecasting, cost analysis, and financial performance
• Optimize resource allocation to maximize project outcomes and operational efficiency
• Evaluate business processes and recommend improvements to productivity, quality, and service delivery
• Monitor industry, technology, and operational trends that may impact project success

Team Leadership & Development

• Lead, coach, and develop project managers, coordinators, and project contributors
• Establish performance expectations and provide ongoing feedback and development opportunities
• Promote collaboration, knowledge sharing, and adoption of project management best practices
• Partner with Human Resources on recruitment, workforce planning, retention, and succession planning

Stakeholder Management

• Collaborate with leaders across operations, technology, product, engineering, sales, customer support, and other business functions
• Serve as a key point of contact for project priorities, timelines, and outcomes
• Facilitate cross-functional planning and communication to ensure successful project execution
• Develop business cases, project proposals, recommendations, and executive presentations

Risk Management & Continuous Improvement

• Identify and mitigate project risks, issues, and competing priorities
• Support teams in resolving complex project challenges
• Conduct post-project reviews and implement lessons learned
• Utilize dashboards, reporting, and analytics to track project performance and communicate progress

Qualifications

• 6+ years of increasingly responsible experience in project management, program management, computer software, or electrical engineering required
• 2+ years of supervisory or people leadership experience required
• 2+ years of 9-1-1, emergency communications, or public safety experience preferred
• Proven experience leading complex, cross-functional projects and managing multiple priorities simultaneously
• Strong leadership, coaching, and team development skills
• Excellent project planning, program management, budgeting, and forecasting capabilities
• Demonstrated ability to manage stakeholders and influence cross-functional teams
• Strong analytical, problem-solving, and decision-making skills
• Excellent written, verbal, and presentation communication skills
• Proficiency with Microsoft Office Suite, Microsoft Project, and project management tools
• Experience utilizing reporting, dashboard, and project portfolio management solutions preferred
• Ability to travel up to 25% as required by business needs

Education:

• Bachelor's degree in Business Administration, Project Management, Management Information Systems (MIS), Computer Science, Engineering, or a related field required.
• Equivalent combination of education and relevant experience may be considered
• PMP (Project Management Professional) or other project management certification required

Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan, and several that go above and beyond – paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in work worth doing! 

The compensation is anticipated between $115,000 and $125,000 and will be commensurate with experience.  

Intrado is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.