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This role functions as a senior process expert responsible for designing, optimizing, and governing HR processes that support the full employee lifecycle. It leads complex process initiatives that require deep understanding of policies, controls, data flows, and cross?functional dependencies to ensure accuracy and operational reliability. While not the primary systems configurator, the role applies developing HRIS expertise to make minor workflow adjustments, update foundational objects, and validate system behaviors that support process integrity. It partners closely with HRIS and IT teams to address technical issues, ensuring process impacts are understood and properly resolved. Operating with limited supervision, the role delivers solutions that improve process consistency, data quality, and stakeholder experience across the division.
1. HR Process Design, Standardization and Optimization Lead the development, documentation, and improvement of HR processes that govern hiring, termination, performance management, and compensation cycles. Analyze process dependencies, compliance expectations, and operational risks to identify improvement opportunities. Ensure revised processes support consistency, accuracy, and scalability across teams and regions.
2. System Optimization and Testing (Minor System Adjustments) Maintain working knowledge of HRIS logic and foundational structures to support process execution. Make small system updates—such as routing corrections, and foundational object data clean up—to enhance process accuracy and data quality. Collaborate with HRIS partners on more complex configuration needs, ensuring process implications are fully understood before system changes are finalized.
3. Advanced Reporting, Data Validation and Insight Generation Develop and validate process related reports and analyses that highlight trends, exceptions, and operational risks. Ensure the accuracy of data inputs, logic, and outputs by reviewing system dependencies and collaborating with data owners. Use insights from reporting to recommend improvements that strengthen process reliability and employee experience.
4. Complex Process Issue Resolution and Governance Support Serve as a key escalation point for process breakdowns that span multiple teams or impact various lifecycle activities. Perform root?cause analysis to determine whether issues stem from process gaps, workflow logic, or data dependencies. Recommend and implement corrective actions that reinforce governance, prevent recurrence, and improve long?term operational stability.
5. Cross Functional Collaboration and Stakeholder Influence Lead cross functional efforts to align process updates with impacted groups such as HRIS, HR Operations, Total Rewards, Talent, and Legal. Communicate process changes, operational impacts, and improvement recommendations to leaders and stakeholders. Ensure stakeholders understand how proposed adjustments will affect workflows, data accuracy, and overall process performance.
5+ years
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