LPN - Pre Triage

We are seeking experienced Licensed Practical Nurses (LPNs) to join IU Health's statewide Pre-Triage team. This role provides telephone-based clinical support to established patients.

This is an excellent opportunity for nurses who enjoy combining their clinical expertise with patient service in a non-bedside environment. The role allows team members to make a meaningful impact on the patient experience while supporting a large, integrated healthcare system. 

Location  

Remote

Schedule  

 Monday – Friday; 8:00AM – 4:30PM

Typical Responsibilities

• Assessing patient concerns through telephone interactions
• Identifying issues that require escalation to RN Triage
• Connecting patients with the appropriate providers and care teams
• Supporting patients across the state in navigating their care needs
• Helping improve access to timely, high-quality healthcare

What We're Looking For   

• Dependable and reliable team players   
• Positive attitude and strong communication skills   
• Ability to work in a fast-paced setting 
• Willingness to learn and support teammates   
• Ability to troubleshoot

Benefits  

• Benefits Designed for You  
• 401(k) with employer match  
• Tuition reimbursement  
• Student loan forgiveness eligibility  
• Employee Assistance Program (EAP)  
• Healthy Results Wellness Program with bi‑weekly incentives  

  
Sound like a perfect match? Apply NOW! - We can't wait to hear from you!   

Knows and uses the nursing process in planning, implementing, and evaluating nursing care to individual patients. Collaborates with other members of the healthcare team. Evaluates response to interventions and patient status toward goal achievement. Accepts delegated nursing measures for which he or she knows he or she is prepared, qualified and licensed to perform.

• Requires graduation from a nationally accredited licensed practical nursing program.
• Requires an active Licensed Practical Nurse (LPN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) LPN license.
• Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Successful completion of orientation required.
• 1-2 years of relevant experience preferred.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.