Loyalty Solution Consultant - Retail Technology (all genders)
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AI Summary
Europe's #1 and world's #4 in retail software — that's GK. Now wholly owned by Fujitsu, we pair deep retail expertise with global scale, AI, and cloud innovation — an exciting time to join. Remote-first, 55+ nationalities, 14 offices worldwide. Retail never stands still — and neither do we. As a Loyalty Solution Consultant, your mission is to bring GK Engage to life for customers, prospects, and internal teams by combining loyalty expertise, solution consulting, engaging product demonstrations, and deep market understanding.
Fully remote within Germany (Berlin preferred, but not required)
- Support sales engagements with strong loyalty, CRM and retail tech expertise.
- Deliver compelling product demos and bring GK Engage to life for prospects.
- Support RFI/RFP processes with structured functional and technical input.
- Contribute to Proof of Concepts and solution design for customer use cases.
- Translate customer needs into clear solution concepts and product feedback.
- Act as a bridge between Sales, Product, and customers.
- Help continuously improve demo setups and sales environments.
- Experience in loyalty, CRM, customer engagement or promotions.
- Background in retail, eCommerce or omnichannel environments.
- Experience in a customer-facing role (e.g. presales, consulting, customer success).
- Ability to translate business needs into technical / solution concepts.
- Strong communication skills and confidence in demos and stakeholder interactions.
- Understanding of SaaS, CRM or marketing automation platforms.
- Structured thinking and hands-on mindset.
- Fluent in English (German is a plus).
Why join GK?
- Mission-driven: We simplify interactions in retail – for businesses and customers alike.
- Empowered by flexibility: Remote-first, flexible hours – work where and how you thrive.
- Security with vision: Permanent contract in a future-focused, stable environment.
- Culture that connects: Open, collaborative, and people-first – with great coffee if you drop by 😉
- Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader.
- Tech that scales: AI-powered solutions built to grow with the world’s leading retailers.
- Think global: 570,000+ installations in 65+ countries. Real impact, worldwide.
Ready to apply?
If you love retail, live for solving problems, and want to do it alongside a team that genuinely has each other’s backs, we’d love to hear from you. Apply today and let’s build what’s next — together.
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