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The role involves monitoring Linux server performance, handling incidents, and performing routine administration tasks such as user management and package updates. The administrator will also escalate unresolved issues to L2/L3 teams and ensure SLA compliance.
This is a remote position.
Position Title
Linux Administrator (L1 Support Engineer)
Job Summary
We are looking for a motivated Linux L1 Administrator to provide first-level support for Linux servers and infrastructure. The role involves monitoring system performance, handling incidents, performing routine administration tasks, and ensuring server availability in a 24x7 production environment. Candidate should have a foundational understanding of Linux operating systems, networking, troubleshooting, and IT service management processes.
Roles & Responsibilities
Monitor Linux servers, applications, and services using enterprise monitoring tools.
Monitor CPU, Memory, Disk, Swap, Network, and Process utilization.
Respond to alerts and incidents generated by monitoring platforms.
Escalate unresolved issues to L2/L3 teams as per escalation matrix.
Perform daily server health checks.
User account creation, modification, and deletion.
Password resets and account unlocks.
File system and directory permission management.
Basic package installation and updates using: YUM/DNF ,APT ,RPM
Diagnose and resolve basic Linux OS issues.
Analyze system logs and identify recurring issues.
Handle service restart requests and basic troubleshooting.
Ensure ticket updates and SLA compliance.
Participate in shift handovers and operational reviews.
Verify backup completion status.
Monitor disk usage and filesystem growth & File system management.
Perform log rotation and cleanup activities.
Coordinate server reboot and maintenance activities.
Operating Systems
Red Hat Enterprise Linux (RHEL)
CentOS
Ubuntu Linux
Oracle Linux
Networking Basics
TCP/IP
DNS
DHCP
SSH
FTP/SFTP
Ping, Traceroute, Telnet,
Preferred Certifications
Any Linux version and vendor.
Cloud Knowledge
Any Cloud platform hand on and infra knowledge
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