Lead Litigation Desk Adjuster - Construction Defect

Seeking a Senior Construction Defect Adjuster with deep expertise managing complex, multi-party construction defect claims, including sophisticated additional insured and contractual risk transfer issues. This role requires demonstrated capability in coverage analysis (additional insured endorsements, “other insurance,” tender/defense and indemnity positions. The ideal candidate drives outcomes through strong investigation, coverage evaluations and risk transfer management.

Position Compensation Range:

$88,000.00 - $145,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

Investigate high exposure construction claims by contacting the appropriate parties including insureds, agents, attorneys, contractors, experts, other adjusters, etc.

Interprets and determines policies and contracts.

Handles Additional Insured claims under multiple policy types and numerous endorsements.

Strong negotiations skills when dealing with general contractor attorneys and adjusters.

Make independent decisions but recognize when assistance is needed.

Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.

Serves as a mentor and subject matter expert for less experienced adjusters.

May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience. 

Participates in Large Loss committees

 

Specialized Knowledge & Skills Requirements

Demonstrated ability to handle Additional Insured tenders and evaluation across our operating territories.

Demonstrated ability to efficiently and effectively handle complex claims.

Extensive knowledge of policies and endorsements coverages.

Successfully applied knowledge of each phase of the claim handling process.

 

Licenses

Obtain state specifically all lines claim licensing as required.

 

Additional Information

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability. 
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

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