Lead Jira Admin | Offshore

Your role 

We are seeking an experienced Senior Jira Administrator professional to design, build, and maintain enterprise-grade solutions across the Atlassian platform. You will play a critical role in translating business needs into technical solutions that drive efficiency, collaboration, and innovation across the organization. 

Your responsibilities 

System Design and Configuration 

• Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows 

• Translate business and user requirements into effective system configurations, automations, and dashboards 

• Develop and maintain comprehensive system architecture documentation, blueprints, and standards 

• Ensure platform stability, performance, and alignment with organizational goals 

Integration and Automation 

• Integrate Atlassian tools with enterprise platforms including M365, CI/CD pipelines, and other business systems 

• Build and maintain automation solutions using native Atlassian tools, APIs, and scripting (Python, PowerShell, REST, etc.) 

• Continuously identify opportunities to streamline processes through intelligent automation 

• Support API development and maintenance for seamless cross-platform connectivity 

Collaboration and Stakeholder Engagement 

• Partner with product owners, project managers, and technical leads to gather and refine system requirements 

• Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks 

• Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders 

• Act as a trusted advisor on platform strategy and continuous improvement initiatives 

Your profile 

Required Qualifications 

• Proven experience administering and configuring Atlassian products (Jira Software, Jira Service Management, Confluence) 

• Strong understanding of workflows, custom fields, permission schemes, and automation rules 

• Demonstrated experience integrating Atlassian with external tools and platforms using APIs and scripts 

• Familiarity with enterprise IT environments, including identity management, change control, and governance 

• Strong analytical and problem-solving skills with attention to detail 

• Excellent communication and stakeholder management abilities 

• Ability to think systematically and balance technical precision with user experience 

Desirable Skills 

• Experience with scripting languages (Python, PowerShell, Groovy) 

• Knowledge of ITIL, ITSM frameworks, or Agile methodologies 

• Atlassian certifications (ACP-100, ACP-200, or equivalent) 

• Experience with version control, CI/CD tools, and DevOps practices 

• Understanding of enterprise security, compliance, and data protection requirements