Lead, EPMO Operations & Enablement
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AI Summary
The role focuses on enhancing and sustaining the operational infrastructure of the EPMO to ensure scalable project delivery. Key duties include managing the knowledge ecosystem, curating the resource library, and developing executive-level visual narratives and communications.
Company
NavitusAbout Us
Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. ____________________________________________________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.Pay Range
USD $101,335.00 - USD $126,669.00 /Yr.STAR Bonus % (At Risk Maximum)
5.00 - Salaried Non-Management except pharmacistsWork Schedule Description (e.g. M-F 8am to 5pm)
8a-5p CT M-FRemote Work Notification
ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.Overview
Due to growth, we are adding a Lead, EPMO Operations & Enablement to our team!
The Lead, EPMO Operations & Enablement is a strategic individual contributor responsible for enhancing, maturing, and sustaining the operational project infrastructure that enables Navitus Health Solutions' Enterprise Project Management Office to deliver transformational outcomes at scale. This role serves as the connective tissue across the EPMO's functions and key stakeholders, ensuring that people, processes, tools, and knowledge systems support a high-performing, consistently excellent project delivery organization. Reporting to EPMO leadership, this position collaborates closely with the Smartsheet Manager, PM Manager, Business Analysts, Project Managers, and Portfolio Value Managers across the portfolio.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
- Partner across EPMO functions and key stakeholders to ensure alignment between reporting, tooling, templates, and operational workflows, serving as the primary integrator of people, process, and content across the team.
- Engage stakeholders proactively to surface needs, gather input, and build consensus around content standards, process improvements, and governance decisions.
- Lead the design, build, and ongoing governance of the EPMO knowledge management ecosystem, including SharePoint site architecture, Teams workspace organization, and file standardization, establishing clear standards for where information lives, how it is structured, and how it is maintained.
- Own and curate the EPMO Resource Library as the authoritative steward of all templates, process guides, and reference materials, ensuring content reflects current industry best practices and organizational standards.
- Establish a regular content audit cadence to retire outdated materials, surface gaps, and continuously improve the quality and usability of the EPMO knowledge base.
- Build a repeatable lessons-learned and retrospective framework that captures institutional knowledge across the project portfolio, supporting long-term organizational maturity.
- Serve as a change enablement partner improving consistent application of the corporate change management framework within EPMO projects, enhancing supporting documentation, governance frameworks, and communication tools that prepare the organization for successful change implementation resulting from EPMO-led initiatives.
- Translate complex project and operational processes into clear, executive-ready visual narratives, including process maps and workflow diagrams that make EPMO operations accessible to business stakeholders at all levels.
- Develop executive storytelling assets that frame EPMO performance, portfolio health, and operational improvements in terms of business value and strategic impact.
- Build and maintain an EPMO communications rhythm, including contributions to leadership presentations, monthly town halls, team recognition programming, and portfolio highlight content.
- Other duties as assigned.
Qualifications
What our team expects from you?
- Bachelor's degree in Business, Organizational Management, or a related field, or equivalent work experience, required.
- 5+ years of experience in PMO operations, enablement, or organizational effectiveness required.
- Healthcare or healthcare adjacent project management experience required.
- 2 years of direct involvement in strategy, transformation, or organizational change initiatives required.
- Demonstrated proficiency in SharePoint, including site architecture, content governance, and organization required.
- Excellent written and verbal communication skills, including experience developing executive-level presentations and stakeholder-ready content required.
- Proven ability to manage multiple workstreams, prioritize effectively, and deliver with precision across a complex, cross-functional environment required.
- Participate in, adhere to, and support compliance program objectives.
- The ability to consistently interact cooperatively and respectfully with other employees.
What can you expect from Navitus?
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
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