Lead Director - Agile Practice Management

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

We are seeking an accomplished IT leader to serve as Director, Agile Delivery Practice. This is a high-impact leadership position responsible for overseeing a diverse, strategically important portfolio of technology initiatives and ensuring the highest standards of delivery, governance, and organizational alignment.

In this role, you will lead and support multiple, concurrent programs totaling 633,000+ hours of work and representing $44M+ of annual investment. You will be responsible for connecting business strategy to execution, creating structure and predictability in how work gets done, and ensuring that program outcomes translate into tangible value for the enterprise. Success in this role requires a rare combination of portfolio thinking, hands-on program delivery expertise, and strong stakeholder leadership across technology and business partners.

Required Qualifications

• 10+ years leading Program Managers, agile (scrum) teams, and technology teams to deliver strategic initiatives at scale.
• Proven experience managing IT portfolios and delivering complex, multi-year programs in large-scale, matrixed organizations as well as budget exceeding $40M+.
• 3+ years of experience as a people leader with direct reports
• Demonstrated ability to flex between strategic portfolio oversight and hands-on program management when circumstances require it.
• Experience designing, implementing, and continuously improving program and portfolio governance structures.
• Strong communication and executive presence; skilled at influencing up, down, and across the organization, including with senior executives.
• High standards for quality, accountability, and stakeholder engagement, with a track record of driving results through others.
• Comfort operating in ambiguous environments, connecting the dots across disparate efforts, and driving clarity and alignment among diverse stakeholders.
• Familiarity with portfolio management and product model toolsets (e.g., Rally/JIRA, roadmap tools, initiative planning tools, financial tracking) and a willingness to deepen that expertise.

Preferred Qualifications

• Agile (e.g., SM, RTE, SPC), PMP, or equivalent certifications preferred.
• Healthcare experience ideally within Medicare and/or Medicaid.

Education

Bachelor’s degree or equivalent experience

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.