Key Responsibilities

• Design, configure, develop, and troubleshoot Laserfiche Workflow processes that control document routing, metadata updates, status changes, notifications, and downstream automation.

• Use Laserfiche Workflow Designer to create custom code functions and modules in C# and VB/VBScript to support workflow processing.

• Develop and maintain custom C#/.NET applications, services, DLLs, and scripts that integrate email intake, document processing, repositories, and downstream applications.

• Develop SQL queries, stored procedures, tables, and data-validation logic supporting Laserfiche metadata, workflow orchestration, document status, and external database lookups.

• Configure and support Laserfiche Quick Fields for OCR, document classification, metadata capture, regular-expression rules, conditional processing, and custom C#/VB.NET scripts.

• Configure and support Laserfiche Import Agent for scheduled or automated document ingestion, OCR, indexing, template assignment, and repository filing.

• Use Laserfiche SDK and integration capabilities to store, retrieve, update, and route documents with associated metadata, images, and OCR text.

• Support Laserfiche WebLink, repository services, Workflow services, Windows services, and related custom components used for document viewing and processing.

• Integrate document intake with Microsoft 365 email services and APIs, including modernization from Exchange Web Services to Microsoft Graph where required.

• Troubleshoot production issues involving ingestion lag, workflow failures, OCR/classification accuracy, metadata synchronization, credentials, service health, and load distribution.

• Implement logging, monitoring, diagnostics, deployment controls, code scanning, testing, release documentation, and operational runbooks for Laserfiche components.

• Partner with operations, QA, infrastructure, DevOps, security, and application teams; provide technical leadership, code reviews, mentoring, and knowledge transfer.

 

Responsibilities

Key Responsibilities

• Design, configure, develop, and troubleshoot Laserfiche Workflow processes that control document routing, metadata updates, status changes, notifications, and downstream automation.

• Use Laserfiche Workflow Designer to create custom code functions and modules in C# and VB/VBScript to support workflow processing.

• Develop and maintain custom C#/.NET applications, services, DLLs, and scripts that integrate email intake, document processing, repositories, and downstream applications.

• Develop SQL queries, stored procedures, tables, and data-validation logic supporting Laserfiche metadata, workflow orchestration, document status, and external database lookups.

• Configure and support Laserfiche Quick Fields for OCR, document classification, metadata capture, regular-expression rules, conditional processing, and custom C#/VB.NET scripts.

• Configure and support Laserfiche Import Agent for scheduled or automated document ingestion, OCR, indexing, template assignment, and repository filing.

• Use Laserfiche SDK and integration capabilities to store, retrieve, update, and route documents with associated metadata, images, and OCR text.

• Support Laserfiche WebLink, repository services, Workflow services, Windows services, and related custom components used for document viewing and processing.

• Integrate document intake with Microsoft 365 email services and APIs, including modernization from Exchange Web Services to Microsoft Graph where required.

• Troubleshoot production issues involving ingestion lag, workflow failures, OCR/classification accuracy, metadata synchronization, credentials, service health, and load distribution.

• Implement logging, monitoring, diagnostics, deployment controls, code scanning, testing, release documentation, and operational runbooks for Laserfiche components.

• Partner with operations, QA, infrastructure, DevOps, security, and application teams; provide technical leadership, code reviews, mentoring, and knowledge transfer.

Qualifications

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.