Knowledge Management - Online Facilitation

This is a remote position.

BMO3002-Knowledge Management

As an experienced online educator (LINC Fellow), the candidate will work as an independent contractor of LINC and serve a diverse international student body for Undergraduate-level programs studying at premier Australian and Asian universities. Candidate must possess knowledge of knowledge management principles, digital technologies, and data-driven decision-making. They should be able to support students in applying knowledge management frameworks, leveraging digital technologies, and analysing big data and emerging AI trends to improve organisational learning, collaboration, and business performance. 

Key Skills Required

• Knowledge management challenges
  

• Emerging trends
  

• Artificial intelligence
  

• Collective intelligence
  

• Agile methodologies
  

• Open innovation and co-creation
  

• Gamification
  

• Chatbot design
  

• Intelligent ICT
  

• Role of big data and analytics in organisational knowledge management
  

Desired Candidate Profile 

• Bachelor's or Master's Degree in Business and/or the Law Degree or equivalent accreditation and standing.
  

• 3 years of relevant teaching, research and/or professional experience in the last 5 years with expertise in Contract Law, Corporations Act 2001 and Australian Legal System. For the Law professional, current membership/registration to practice is required.
  

• Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse cultures; 
  

• Proficient in English language; excellent oral and written communication
  

• Must possess  a working laptop and have access to high-speed  (>10 MBPS) stable internet connection; 
  

• Ability to quickly learn and use technology platforms for interacting with students, including the host university’s LMS and LINCtrac (training on these platforms will be provided).
  

The candidate needs to be available between 5pm to 10pm AEST.

Roles & Responsibilities 

LINC Fellows will be responsible for providing: 

1. Subject matter guidance to a group of 20-25 undergraduate online students;  
   

2. Support in learning skills like academic writing, research and time management; 
   

3. Conduct 1:1 sessions for doubt-resolution, academic guidance and assessment draft reviews;
   

4. Guidance on relevant reference material; 
   

5. Assessment marking with long-form feedback 
   

6. Management of discussion forums; and
   

7. Proactive, prompt and personalised support to student queries and issues.
   

LINC Fellows will be expected to promptly interact with students over email, or calls / online sessions from locations of their convenience (e.g. home, office, etc.).