Knowledge Base Specialist

 Posted 3 months ago
  
 Serbia
  
⭐ 2-5 years experience
Apply Now

Please mention DailyRemote when applying

AI Summary

The specialist will take full ownership of building, organizing, and maintaining company-wide documentation across web, haptics, VR, and mobile products. This involves translating complex technical information into intuitive articles for both internal teams and external users.

Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.

DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.

We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.

If this excites you more than it scares you, you are in the right place.

The Role

We are looking for a hands-on Knowledge Base Specialist to join our team. You will take full ownership of building, organizing, and maintaining our company-wide documentation, covering web, haptics, VR and mobile products. Your work will make complex technical and product information intuitive and accessible for both internal teams and external users, ensuring everyone can quickly find the knowledge they need.

What You Will Do

  • Develop and maintain clear, comprehensive technical documentation for all company products, including web, haptics, and mobile platforms.

  • Translate complex architectural and product decisions into intuitive, user-friendly knowledge base articles.

  • Ensure internal documentation is accessible, up-to-date, and structured, enabling any team member to understand processes, changes, and system workflows.

  • Start by consolidating existing internal knowledge and progressively build a centralized knowledge base.

  • Produce release notes, feature guides, and internal/external documentation, presenting technical content in clear, simple language.

  • Collaborate with product managers and engineers to track changes in functionality and architecture, reflecting them accurately in documentation.

  • Integrate AI tools to enhance documentation, automate routine updates, and streamline content management.

  • Support cross-functional onboarding by providing organized and intuitive documentation.

What We Are Looking For

  • Proven experience in technical writing, knowledge base management, or documentation roles; portfolio or examples big plus.

  • Ability to understand complex technical systems and translate them into clear, structured, and intuitive documentation.

  • Experience collaborating with product, QA, and engineering teams in a mid-size company environment.

  • Familiarity with documentation tools, wikis, and AI-assisted writing tools.

  • Strong attention to detail, organizational skills, and ability to coordinate contributions from multiple teams.

  • Proactive approach to tracking changes, understanding systems, and ensuring knowledge continuity.

  • Fluency in English; Russian is a plus.

Hiring Process

  • HR Screening (30 min)

  • Team Interview (1 hour)

  • Case Task (2-3 hours)

  • CEO Interview (30 min)

πŸ’ΌExplore our hiring process

What We Offer

Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.

  • The chance to be part of a pioneering team in a rapidly evolving industry

  • Direct impact on the future of immersive media

  • Flexible working hours and remote-first culture

  • A team that values initiative, clarity, and collaboration

  • Access to all tools and tech you need

  • Unlimited DeoVR Premium

  • A work environment where ideas matter and people are treated with respect

Stay Connected

Join our Facebook community and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.



Similar Jobs

See all Remote Others jobs β†’

Personalize your Remote Job Search in 3 Easy Steps!

Discover remote opportunities in Others

Answer easy questions

Answer easy questions

200,000+ jobs across 15+ categories

Get your best job matches

Get your best job matches

Only hand-screened, legit jobs

Find a remote job faster

Find a remote job faster

No ads, scams, or junk

I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!

Sarah J. — Sarah J. · Marketing Manager ★★★★★ Verified