The Junior Systems Administrator manages the daily administration and support of Windows-based systems, cloud services, and end-user computing environments. Key duties include deploying Windows devices via Intune, administering user accounts in Entra ID, and ensuring system security and compliance.
The Junior Systems Administrator is responsible for the day-to-day administration, maintenance, and support of Windows-based information systems, cloud services, and end-user computing environments. Working under the guidance of senior technical staff, the Junior Systems Administrator assists with system deployments, user administration, endpoint management, patch management, vulnerability remediation, and security operations while ensuring systems remain reliable, secure, and compliant with organizational policies.
Note, this position will begin as a part time role.
This position provides an excellent opportunity for an early-career IT professional to develop expertise in Microsoft technologies, cybersecurity, cloud administration, and enterprise IT operations.
Primary Responsibilities
Install, configure, maintain, and troubleshoot Windows workstations, servers, and Microsoft 365 environments
Administer user accounts in Microsoft Entra ID (Azure AD) and Active Directory
Deploy and manage Windows devices using Microsoft Intune
Provide technical support for hardware, software, printers, mobile devices, and end users
Perform operating system updates, patch management, and vulnerability remediation
Monitor system performance, endpoint compliance, backups, and security alerts
Assist with server upgrades, migrations, and technology deployments
Maintain accurate system documentation, asset inventories, and change records
Support cybersecurity initiatives and compliance with frameworks such as CMMC and NIST SP 800-171
Collaborate with senior administrators to troubleshoot issues and improve IT operations
Travel occasionally to customer sites or company locations (approximately one to two trips per year, averaging three days per trip)
Required Qualifications
Experience in IT systems administration, technical support, or help desk
Working knowledge of Windows operating systems and Microsoft 365
Familiarity with Active Directory and/or Microsoft Entra ID
Basic networking knowledge (TCP/IP, DNS, DHCP)
Strong troubleshooting, analytical, and communication skills
Excellent organizational skills and attention to detail
Due to the requirements of this position, applicants must be U.S. citizens and authorized to work in the United States.
Technical Requirements Candidates should demonstrate the ability to perform the following tasks with minimal supervision:
Configure and deploy Windows 11 workstations in accordance with organizational standards
Perform a complete Windows 11 operating system reset, reinstallation, and recovery while preserving or restoring required system functionality
Build a Windows 11 computer from bare hardware through delivery to the end user, including:
Installing Windows 11
Applying operating system updates
Installing hardware drivers
Configuring BIOS/UEFI settings as required
Joining devices to Microsoft Entra ID or Active Directory
Enrolling devices in Microsoft Intune
Applying security baselines and configuration policies
Installing and configuring required business applications
Configuring Microsoft 365 applications and user profiles
Enabling Microsoft Defender security features
Verifying device compliance and operational readiness
Troubleshoot Windows startup, operating system, hardware driver, and application issues
Install, configure, and update desktop software and security applications
Understand Windows file systems, user profiles, local security settings, and system configuration tools
Utilize PowerShell and administrative utilities to perform common system administration tasks.
Follow documented build procedures and configuration standards to ensure consistent, repeatable workstation deployments
Preferred Qualifications and Certifications
Experience with Microsoft Intune, Microsoft Defender, Windows Server, Hyper-V or VMware, and PowerShell
Familiarity with vulnerability management and remote monitoring tools
Experience supporting cloud environments
Exposure to cybersecurity concepts and best practices
Experience with ticketing systems such as Autotask, ConnectWise, or ServiceNow
Prior military experience is highly desired
CompTIA A+, Network+, or Security+
Microsoft Azure Fundamentals (AZ-900)
Microsoft 365 Fundamentals (MS-900)
Microsoft Certified: Endpoint Administrator Associate
SecureITSM, a division of Paragone Solutions, Inc,. is an IT Managed Service Provider (MSP) supporting DoD contractors who must comply with Cybersecurity Maturity Model Certification (CMMC) requirements. SecureITSM also supports commercial entities that must maintain a high level of cybersecurity hygiene. SecureITSM offers competitive salaries, benefits and a relaxed, life-friendly work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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