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AI Summary
Support a live production hiring platform by troubleshooting production issues and validating integrations. Perform functional, regression, and end-to-end testing to ensure platform reliability and user satisfaction.
This is a remote position.
About the Job
As a Jr. QC Manual Engineer at Aspire, you will support a live production Hiring Events platform that handles a high volume of client requests and active hiring workflows. You will play a key role in troubleshooting production issues, validating integrations, and ensuring platform reliability and user satisfaction through effective testing and issue resolution.
What You’ll Do
- Analyze and troubleshoot production issues impacting live hiring events.
- Perform functional, regression, and end-to-end testing for hiring event workflows.
- Validate APIs and integrations using Postman.
- Reproduce, document, and track defects using Jira.
- Collaborate with Client Support, GTM, Product, and Engineering teams to resolve client issues.
- Monitor production systems and support incident triage and validation activities.
- Validate backend data using SQL and troubleshoot data inconsistencies.
- Support testing for architecture changes, integrations, and new platform releases.
- Investigate frontend and network-related issues using browser developer tools.
- Ensure timely issue resolution while meeting SLA expectations.
- Participate in Agile/Scrum ceremonies, sprint testing, and release validation processes.
- Contribute to continuous improvements in testing quality, workflows, and platform stability.
What You’ll Need
- Bachelor’s degree in Computer Science, Software Engineering, or related fields.
- 2+ years of experience in QA, software testing, or production support environments.
- Strong experience with manual testing and end-to-end workflow validation.
- Experience with regression testing and release validation activities.
- Hands-on experience using Postman for API testing and response validation.
- Experience testing REST APIs and validating backend integrations/services.
- Strong SQL skills for backend data validation and troubleshooting.
- Experience documenting defects, test results, and workflow issues using Jira.
- Strong understanding of business workflows, product functionality, and user journeys.
- Ability to design and execute effective test cases and validation scenarios.
- Experience working in Agile/Scrum environments and cross-functional teams.
- Good communication, collaboration, and analytical skills.
- Experience with WCAG standards and accessibility testing tools.
- Ability to work across multiple U.S. time zones (PST, MST, CST, EST).
- Experience using Datadog for monitoring and troubleshooting.
- Familiarity with Kafka and asynchronous workflow validation.
- Exposure to MongoDB or other NoSQL databases.
- Understanding of CI/CD pipelines, deployment processes, and release validation.
- Experience working with SaaS or customer-facing platforms.
- Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar.
Why Aspire
- Be part of a (Remote is here-to-stay) organization
- Work and learn from great minds
- Explore new opportunities to learn and grow every day by attending technical and nontechnical training
- Get market exposure by working with international tech leaders
- Nursery reimbursement benefit
- Attend virtual and onsite international tech conferences
- Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC
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