The role involves managing and maintaining Microsoft Exchange and M365 environments to ensure secure, efficient email and collaboration services. The administrator will also lead a team to provide 24/7 operational support, monitor system performance, and ensure compliance with federal security standards.
We are seeking a Jr Email Systems Administrator to support the Department of Treasury by providing advanced administration, technical expertise, and operational support for email systems (Exchange Online and on-prem), email security, Microsoft 365 (M365), Microsoft Teams, and Entra ID. The ideal candidate will lead a team in ensuring the secure and efficient operation of email and collaboration tools, while optimizing system performance and providing user support in a fast-paced federal environment.
Key Responsibilities:
- Manage the operation and maintenance of Microsoft Exchange Online and on-prem environments, ensuring seamless email delivery, accessibility, and performance in hybrid configurations.
- Oversee email security solutions, including anti-spam, phishing protection, and email encryption, ensuring compliance with Treasury security policies and federal regulations.
- Configure, administer, and maintain core Microsoft 365 services, including Exchange Online, Teams, and related add-ins, ensuring alignment with enterprise standards.
- Manage and optimize Microsoft Teams for effective collaboration, including troubleshooting, setting up policies, and enabling integrations.
- Administer and support Entra ID (Azure Active Directory) for user authentication, single sign-on (SSO), conditional access, and directory synchronization in a hybrid environment.
- Deploy and manage M365 add-ins, third-party integrations, and related tools to enhance productivity and collaboration.
- Diagnose and resolve email, collaboration tool, and identity management issues, working with users and other technical teams as needed.
- Monitor and optimize email and collaboration tool performance, ensuring effective resource utilization, system uptime, and capacity planning.
- Provide support to end-users for email, calendar, and collaboration tools, ensuring minimal disruption to operations.
- Maintain configuration documentation, system performance logs, and monthly reporting on email and collaboration services usage and incidents.
- Lead and mentor a team of administrators to ensure efficient delivery of 24x7 operational support and excellent service.
SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
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