[Job - 30378] Senior Business Analyst

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.

With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.

We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

Join our team, as Business Analyst, in a pivotal role that integrates business acumen with a focus on Digital Experience Platforms (DXP) and Digital Marketing. As a Business Analyst, you will engage directly with the development teams and business partners, translating their needs into actionable insights while supporting projects across all business units. Your mission is to build strong business relationships and facilitate implementation efforts that enhance our digital marketing initiatives and user experience within the healthcare technology sector.

Key Responsibilities:

- Collaborate with business partners, many of whom may have limited technical knowledge, to identify and articulate their needs in the context of DXP and digital marketing.
- Communicate effectively in business terms to bridge the gap between technical and non-technical stakeholders, ensuring alignment on digital experience solutions.
- Support the development and enhancement of DXP and digital marketing products and services tailored to the healthcare technology market.
- Work closely with cross-functional teams to translate business requirements into clear functional specifications related to digital experiences and marketing strategies.
- Assist in coaching and mentoring team members on relevant solutions and support the overall project management process.
- Participate in meetings and workshops to gather business needs and translate them into actionable strategies for improving customer interactions and digital marketing efforts.
- Document business processes, workflows, and operational manuals to ensure standardization and alignment with compliance, security, and performance standards.

Requirements for this Position:

- Fluent communication in English to engage both with the development team and business stakeholders.
- Strong understanding of Digital Experience Platforms and digital marketing principles, with the ability to convey technical requirements to non-technical stakeholders.
- Proven ability to manage competing priorities effectively while engaging multiple stakeholders.
- Experience with project management methodologies, including Agile practices.
- Strong communication, documentation, and problem-solving skills.
- A consultative and proactive mindset, with the capability to lead discussions and influence decisions.
- Experience working in consulting environments focused on DXP and digital marketing solutions, particularly in healthcare technology, is a plus.
- Comfort using or a willingness to learn tools that enhance productivity and collaboration across teams.

Stand-out Requirements:

You will be one step ahead if you have; 

- Previous experience with Digital Experience Platforms (DXP) and Content Management Systems (CMS) in the healthcare technology sector.
- Familiarity with technologies and tools that enhance digital marketing strategies and user experience.
- Experience working in environments with multiple teams or departments focused on digital marketing and healthcare technology initiatives.

Our benefits:

-Health and dental insurance

-Meal and food allowance

-Childcare assistance

-Extended paternity leave

-Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;

-Profit Sharing and Results Participation (PLR);

-Life insurance

-Continuous learning platform (CI&T University);

-Discount club

-Free online platform dedicated to physical, mental, and overall well-being

-Pregnancy and responsible parenting course

-Partnerships with online learning platforms

-Language learning platform

And many more!

More details about our benefits here: https://ciandt.com/br/pt-br/carreiras

At CI&T, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here.This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don't worry: we can support you in obtaining it.

We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.