Jira Administrator

 Posted 2 months ago
     
5-10 years experience
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AI Summary

The Jira & Confluence Administrator serves as the strategic owner of the Atlassian platform, overseeing governance, system integrations, and continuous improvement. This role involves designing workflows, managing advanced configurations, and providing executive-level reporting to support business needs.

Spoiler: This is where your next big move begins.

What this Journey Looks Like

The Jira & Confluence Administrator serves as the strategic and technical owner of the Atlassian collaboration platform, overseeing enterprise-wide administration, governance, and continuous improvement of Jira and Confluence. This role is responsible for evaluating evolving business needs across the user community and delivering solutions through workflow design and system integrations. The position ensures both platforms remain scalable, secure, and well-integrated, while aligning with Agile delivery principles and portfolio/project management (PPM) best practices.

What You'll Lead and Build

  • Managing and supporting administrative functions for JIRA and additional Atlassian products as required

  • Stay current with Atlassian products and administration best practices and provide guidance to teams on platform capabilities and recommended approaches.

  • Build and manage advanced automation rules and custom configurations

  • Lead advanced administration of Jira Software and Confluence, including workflows, spaces, schemes, screens, issue types, templates, permissions, and integrations

  • Working with internal stakeholders to understand their requirements and design and implement solutions to fit their needs

  • Evaluating, deploying and managing the use of Atlassian products to meet business evolving needs

  • Developing, testing and deploying integrations between Atlassian products and other Moneris systems (ServiceNow, Confluence, Reporting, Pipelines)

  • Providing support and promoting adoption and best practices for the Atlassian suite across the user community

  • Design and deliver executive-level dashboards and reports in Jira and Confluence to provide visibility into delivery performance, flow metrics, and portfolio health; embed reports, roadmaps, and KPIs into Confluence for leadership consumption, while ensuring data quality, consistency, and traceability across all Jira projects and Confluence spaces.

What You Bring to the Table

Minimum position requirements:

  • Bachelor's degree or certification; or equivalent work experience

  • Minimum 5 years’ of experience administering Jira Software and Confluence

  • Atlassian Certifications desired

  • Strong Understanding of Agile

  • Highly proficient in leading large scale projects or significant project steps and communicating progress/approach with technical/non-technical peers/clients and leaders.

  • Excellent verbal and written communications skills

  • Strong troubleshooting and problem solving skills

  • Able to manage and prioritize multiple concurrent tasks

Preferred Qualifications

  • Atlassian certifications (ACP-100, ACP-600, ACP-120, etc.)

  • Experience with Jira Cloud

Benefits that Move you Forward.

We’re here to amplify your brilliance, not contain it.

  • Work from anywhere with true flexibility and freedom.

  • Earn in USD with compensation that matches your expertise.

  • Recharge confidently with dedicated paid time off.

  • Advance your career with fully covered international certifications.

  • Access coworking spaces worldwide whenever you want a professional setup.

  • Strengthen your English and expand your global reach.

  • Connect and have fun with activities that unite our international team.

  • Feel appreciated with personalized gifts and a thoughtful welcome kit.

  • Grow our community and earn through our referral program.

At Pearster, your journey matters, and we’re here to help you go further than you imagined.

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