Itinerary Coordination Specialist

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Summary

We are expanding our virtual travel services team and are currently seeking organized, client-focused individuals to join us as Itinerary Coordination Specialists. In this remote role, you'll help travelers manage trip details, oversee itinerary organization, and assist with reservation coordination to help create a smooth and well-prepared travel experience.

This role is ideal for individuals who enjoy communication, organization, and supporting clients in a flexible work-from-home environment. Whether you're experienced in customer support, administration, hospitality, or looking to build new skills, comprehensive training and ongoing support are included.

Core Responsibilities

• Work with clients to review vacation preferences, schedules, and travel requests
• Assist with coordinating hotels, flights, cruises, transportation, tours, and activities
• Research travel availability and compare options using approved supplier platforms and booking systems
• Organize itinerary schedules, confirmations, and reservation records
• Provide responsive assistance through phone, email, and online messaging channels
• Support booking modifications, travel updates, and follow-up communication as needed
• Maintain accurate client profiles and organized planning documentation within internal systems
• Stay updated on destination news, supplier promotions, and travel industry updates
• Attend virtual onboarding sessions, workshops, and ongoing training programs

Qualifications

• Strong written and verbal communication skills
• Excellent organizational and multitasking abilities
• Comfortable working independently in a remote setting
• Familiarity with email platforms, online tools, and basic computer systems
• Reliable internet access and professional communication habits
• Positive attitude with willingness to learn and adapt
• Must be at least 18 years old
• Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

What We Provide

• Fully remote work opportunity
• Flexible scheduling availability
• Structured onboarding and guided training resources
• Continued mentorship and professional development opportunities
• Access to supplier partnerships, travel systems, and booking tools
• Eligibility for travel-related perks, discounts, and incentive programs
• Career advancement opportunities within an expanding remote team