IT Generalist Intern

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

                                                                                                                                                                                                                                                                   

We are looking for a curious, motivated Technology Intern to join the LucyRx Engineering & Technology team. This is a broad, hands-on role designed for someone who wants real exposure to how a modern healthcare technology organization operates — end to end.
You will work directly alongside our engineering, product, and operations teams. Some days that means rolling up your sleeves on execution tasks that keep the team moving. Other days you will be in the room helping gather requirements, thinking through user workflows, or bridging conversations between technical and non-technical stakeholders.
If you are the kind of person who is naturally drawn to AI tools, enjoys making sense of complexity, and does not wait to be told what to do — this role was built for you.

                                                                                                                                                                                                                                                                   

• Participate in stakeholder discovery sessions to help capture business and functional requirements
• Translate stakeholder conversations into clear, structured user stories, acceptance criteria, and workflow documentation
• Act as a bridge between engineering and business teams, asking the clarifying questions that often go unasked
• Assist in analyzing existing system behavior and identifying gaps between what the system does and what users need
• Support sprint planning and backlog grooming by preparing materials and keeping context organized

AI-Augmented Work

• Use AI tools (such as Claude, Copilot, or ChatGPT) to accelerate documentation, research, summarization, and analysis tasks
• Help prototype lightweight internal tools or process automations using AI-assisted development
• Contribute to the team’s growing practice of responsible AI usage in a HIPAA-regulated environment
   

                                                                                                                                                                                                                                                                   

• Currently pursuing a degree in Computer Science, Information Systems, Software Engineering, Business Information Technology, or a related field
• Genuine interest in technology, software, and how digital products are built
• Demonstrated use of AI tools (Claude, ChatGPT, Copilot, Gemini, or similar) in academic or personal projects — we want to see that you lean on these tools naturally
• Strong written and verbal communication skills — you can explain technical ideas to non-technical people and vice versa
• Organized, detail-oriented, and comfortable switching contexts across different workstreams
• Self-starter mentality — you ask questions, figure things out, and follow through independently
   

• Exposure to software development in Java, Python, JavaScript, or similar
• Familiarity with Agile/Scrum methodologies, sprint ceremonies, or project tracking tools like Jira
• Any coursework or experience in healthcare, health IT, or regulated industries
• Experience writing user stories, test cases, or functional specifications
• Basic knowledge of SQL or data querying
• Interest in product management, technical program management, or engineering leadership as a career direction

This internship is intentionally designed to give you breadth. By the end of your time, you will have:
 

• Hands-on experience with how a HIPAA-regulated technology organization operates
• A front-row seat to how software requirements travel from stakeholder conversations to sprint tickets to production features
• Practical fluency in enterprise tools: Jira, Confluence, Azure DevOps, Microsoft 365, and more
• Real exposure to AI-augmented workflows in a professional engineering environment
• Mentorship from senior engineering and technology leaders who take your growth seriously
• A portfolio of real deliverables you can speak to in future interviews

Working Environment
 

LucyRx operates in a fast-moving, collaborative environment. Our technology team spans onshore and offshore contributors, and we work closely with clinical operations, account management, and executive leadership. You will be exposed to cross-functional dynamics and learn how to navigate them professionally. We take data privacy and HIPAA compliance seriously. All interns will complete required compliance training before accessing any systems that contain member or patient data.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role; however, some standing, walking, bending, and reaching may be required. Regularly operates in an office setting which involves utilizing a computer, mouse, keyboard, and occasionally operates other standard office equipment such as a printer, copier, and phone. Minimal travel may be required.

What We Do
 

LucyRx is an independent, next-generation pharmacy benefits manager (PBM) transforming how healthcare works. We’re fixing what’s broken in the PBM industry by putting people first and challenging outdated norms. For too long, traditional PBMs have prioritized profit over patients, and we believe that’s just plain wrong. LucyRx offers bold, innovative solutions powered by LucyIQ, our proprietary AI platform, to deliver actionable insights that lower costs, improve care, and simplify prescription management. While we’re new to the PBM space, LucyRx is built on decades of leadership experience and a commitment to meaningful change. We’re a nimble, remote-first team with a bold mission to redefine pharmacy benefits—and we’re just getting started.
 

What It’s Like to Work at LucyRx
 

At LucyRx, we’re a fast-moving team dedicated to making healthcare simpler, fairer, and more effective. Joining us means being part of a dynamic, mission-driven group that works collaboratively to challenge outdated industry practices and redefine what’s possible in pharmacy benefits. We value accountability, innovation, and a relentless focus on making an impact. Here, you’ll find a supportive culture that encourages you to bring your whole self to work, share bold ideas, and grow alongside smart, driven colleagues who are passionate about fixing the PBM industry. If you’re ready to roll up your sleeves and make a real difference, we’d love to have you on our team.

Salary:
$20.00 per hour