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The Intake Coordinator manages incoming calls, schedules appointments, and coordinates referrals to ensure prospective clients receive timely assistance. They also maintain accurate records and provide administrative support to the Intake & Admissions team.
Fellowship Recovery LLC | $22.00/hour | Up to 30 Hours/Week
Fellowship Recovery is looking for an organized, dependable, and compassionate Remote Part-Time Intake Coordinator to join our Intake & Admissions team!
This position will primarily support incoming intake calls, referral coordination, appointment scheduling, and administrative follow-up. The Intake Coordinator will work closely with our Intake & Admissions Director to help ensure prospective clients receive timely communication and assistance when seeking treatment.
The position also offers the opportunity to complete required treatment coordination training and assist clients with accessing recovery-related resources and services once qualified.
Pay: $22.00 per hour
Schedule: Part-time, variable hours up to 30 per week
Location: Remote
Employment Type: Hourly, Non-Exempt
Training: Required treatment coordination training provided or arranged by Fellowship Recovery
Hours will vary depending on intake volume and departmental needs. Thirty hours per week is the maximum regularly scheduled amount, not a guaranteed minimum.
Answer incoming intake calls and provide backup phone coverage.
Assist prospective clients and referral partners with intake inquiries.
Schedule appointments and coordinate with Intake Counselors.
Track referrals, pending admissions, and follow-up needs.
Assist with intake paperwork and administrative tasks.
Communicate regularly with the Intake & Admissions team to ensure timely follow-up.
Complete required treatment coordination training.
Once qualified and authorized, provide assigned remote treatment coordination services, including helping clients access community resources and recovery support services.
Maintain accurate records and protect confidential client information.
At least 18 years of age and legally authorized to work in the United States.
High school diploma or equivalent.
Strong phone communication and customer service skills.
Excellent organization, time management, and attention to detail.
Comfortable using computers, scheduling systems, and electronic records.
Ability to work independently and stay responsive in a remote environment.
Reliable internet access and a private workspace suitable for confidential calls.
Willingness to complete required treatment coordination training.
Previous administrative, healthcare, behavioral health, or intake experience is preferred but not required.
Fellowship Recovery provides substance use disorder and co-occurring mental health treatment to individuals working toward lasting recovery.
As an Intake Coordinator, you'll play an important role in helping people take the first steps toward treatment while supporting a team dedicated to compassionate, client-centered care.
Pay: $22.00/hour | Remote | Part-Time, Up to 30 Hours/Week
Interested candidates can apply through Fellowship Recovery's employment application process.
Please note this job description is not a comprehensive list of job duties, activities, tasks and responsibilities. This job description is a summary of the job's typical functions, not a complete list of all possible responsibilities. Fellowship Recovery may update or change the duties, responsibilities and activities at any time with or without notice. Fellowship Recovery retains the right to change or assign other duties to this position.
Fellowship recovery employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
It is the policy of Fellowship Recovery to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
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