Innovation Manager

Role Overview

The Innovation Manager supports the development and execution of high-impact innovation initiatives focused on advancing care and support for complex populations—such as dually eligible members, multi-system youth, and individuals seeking economic self-sufficiency. This role is integral to designing and managing differentiated products, coordinating across systems and stakeholders, and contributing to innovation projects that support enterprise growth, program performance, and improved health outcomes. The Innovation Manager helps translate vision into action—supporting demonstration design, managing external partnerships, coordinating across internal teams (clinical, IT, operations, strategy), and ensuring effective execution of key pilots and transformation initiatives.

Work Arrangement

• This is a 100% Remote Position

Responsibilities

Innovation Project & Program Management

• Support the development, implementation, and monitoring of innovation initiatives and pilots across priority areas including:
  • Economic mobility and employment support
  • Multi-system youth programs integrating behavioral health, education, and child welfare
  • Integrated care models for duals and high-need populations
• Develop and manage project plans, timelines, and documentation to ensure timely execution and visibility across leadership and partners
• Coordinate across departments (e.g., clinical, product, analytics, IT, operations) to ensure alignment and resolve barriers

Stakeholder Engagement & Partnership Coordination

• Help manage relationships with external innovation partners, including vendors, community organizations, and demonstration collaborators
• Support due diligence, onboarding, and contract oversight for partners contributing to pilots or integrated solutions
• Assist in facilitating co-design sessions, steering committees, and stakeholder workshops to gather input and drive shared ownership
• Develop strong communications strategy for clients, stakeholders, and state leadership

Solution Design & Policy Alignment

• Conduct research and environmental scans to inform the development of innovative solutions aligned with member needs, state priorities, and industry best practices
• Assist in translating state policy requirements (e.g., waiver language, RFP scopes) into solution features and operational models
• Support development of solution documentation such as use cases, program models, value propositions, and implementation plans

Measurement, Learning & Best Practices

• Coordinate with analytics and evaluation teams to monitor KPIs, capture learnings, and support continuous improvement of innovation efforts
• Maintain awareness of industry-leading models, competitor activity, and emerging practices relevant to managed care innovation
• Help develop briefing materials, case studies, and internal reports to inform leadership and support scaling decisions

Education and Experience

• Master’s Degree: MPH, MBA, MPP, MHA strongly preferred
• Preferred Experience Level (if different from minimum required): fulsome understanding of health and human service issues such as, including eligibility, food insecurity, physical and nutritional health, behavioral health, and evidence-based practices to best meet the needs of high acuity populations
• At least eight to ten (8 to 10) years of experience in healthcare innovation, public program design, strategy, project management, or a related field

Other Skills

• Working knowledge of Medicaid, Medicare, or duals programs, and familiarity with public sector healthcare delivery systems, as well as other safety net functions like juvenile justice or child welfare and behavioral health
• Experience supporting or managing complex, cross-functional initiatives involving diverse internal and external stakeholders
• Strong organizational and communication skills, with attention to detail and an ability to manage multiple priorities
• Proficient in tools such as Excel, PowerPoint, project management software
• Team members must work across the growth team, and closely collaborate across other key partners, including markets, public affairs, IT, finance, and clinical teams. To achieve this, the candidate must be a skilled collaborator, communicator, problem solver, detail oriented, and highly organized

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

Your career starts now. We’re looking for the next generation of health care leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.