Innovation & Impact Communications Fellow

This is a remote position.

mDoc is reimagining how healthcare is delivered by putting people, not facilities, at the center of care. Since 2013, we have built and deployed a phygital health ecosystem that enables continuous, personalized self-care, particularly for people living with chronic conditions and for women across their reproductive and maternal health journeys.

Our work combines AI-enabled and human health coaching through CompleteHealth™ and Kem™, community-based NudgeHubs™, digital care navigation through NaviHealth.ai™, and health-worker capacity building.

We deploy this technology in the real world, across different languages, levels of digital literacy, connectivity constraints, health-system fragmentation and complex clinical and operational environments. We test what works, measure outcomes, learn rapidly and continuously redesign.

Building technology is only part of the work. We are looking for exceptional early-career professionals who can help us tell these stories.

mDoc is launching an Innovation & Impact Communications Fellowship for outstanding recent graduates who are deeply curious about the intersection of AI, healthcare, technology, health systems and social impact.

This is not a traditional communications internship. The Fellow will work alongside mDoc's clinical, AI, product, research and implementation teams to uncover and communicate what we are building, testing and learning, and will help build an innovation newsroom inside mDoc.

The Fellow will be expected to ask, not “What should we post this week?” but “What is happening inside mDoc that the rest of the world should know about?”

The Fellow might spend one week understanding how an AI health coach is evaluated for clinical safety, and the next interviewing frontline teams about what happens when digital health meets unreliable connectivity. These insights may then be turned into a newsletter story, technical blog, video script, conference abstract or the early draft of a scientific paper.

• Work directly with the ML, clinical, product, research and implementation teams to identify important innovations, insights, results and lessons.
  

• Ask thoughtful questions.
  

• Attend selected product and implementation discussions.
  

• Interview team members, partners and, where appropriate, the people using our services.
  

• Look beyond what happened to understand why it matters.
  

• Write about innovation
  

Research and draft high-quality:

• Innovation and thought-leadership articles
  

• Technical and evidence-based blogs
  

• Case studies
  

• Executive and founder thought leadership
  

• Conference abstracts and submissions
  

• Policy and technical briefs
  

• Video and documentary scripts
  

• Research manuscripts and papers
  

• Grant and partner-facing innovation narratives
  

The Fellow will learn to translate complex technical, clinical and implementation work into writing that is rigorous, understandable and compelling.

Produce the monthly innovation newsletter

• Help create a flagship monthly publication highlighting what mDoc is building, testing, learning and discovering.
  

• Give funders, governments, researchers, technologists, healthcare leaders and partners a transparent view into what it takes to build and deploy new models of healthcare in real-world settings.
  

Build mDoc's Innovation Story Bank

Systematically document mDoc's innovation and institutional knowledge. For each major innovation or implementation experience, capture:

The problem → our insight → what we built → what is novel → how it was deployed → evidence/results → what did not work → what we changed → what we learned → why it matters.

Over time, this will become a living repository informing publications, grants, partnerships, media, research and future product development.

Translate evidence into influence

• Work with the research and data teams to turn findings into stories people can understand without compromising scientific rigor.
  

• Ensure results are never reduced to another statistic in a presentation, and help answer: what does this finding tell us about how healthcare could work differently?
  

Requirements

Required. Minimum: a Bachelor's degree (Second Class Upper or equivalent) in public health, global health, medicine, science, technology, journalism, communications, public policy, international development, behavioral science, health informatics or another relevant discipline.

Experience

Essential skills and competencies

Desirable

You might be a particularly strong fit if...

Benefits

This fellowship offers unusual exposure to the realities of designing and deploying health innovation in African health systems. Fellows will gain first-hand experience in:

Fellows will work with senior leaders and multidisciplinary teams and build a portfolio of substantive work. Exceptional Fellows may be considered for longer-term roles at mDoc.