Infusion Supply Coordinator

About AmeriPharma

AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.

AmeriPharma’s Benefits

• Full benefits package including medical, dental, vision, life that fits your lifestyle and goals
• Great pay and general compensation structures
• Employee assistance program to assist with mental health, legal questions, financial counseling etc.
• Comprehensive PTO and sick leave options
• 401k program
• Plenty of opportunities for growth and advancement
• Company sponsored outings and team-building events
• Casual Fridays 

Job Summary

The Infusion Supply Coordinator supports safe and efficient home infusion therapy by managing patient-specific infusion supplies and equipment in coordination with Pharmacy, Nursing, and other operational teams. This role is responsible for reviewing and adjusting supply quantities based on patient therapy needs, nursing requests, utilization, and established workflows, ensuring that supplies are sent correctly for the specific catheter line in use to support safe infusion therapy. The coordinator serves as a primary resource for infusion supply questions and is expected to validate that requested supplies are appropriate for the patient's therapy and administration method before changes are made. The role also assists with identifying alternative products, researching new supply options, and submitting requests for new items when current inventory does not meet patient or operational needs. This position requires strong attention to detail, problem-solving skills, and an understanding of home infusion supplies, equipment, and patient-specific therapy requirements.

Job Details

• 100% remote position
• Schedule: Monday to Friday, 8:00am to 4:30pm PST
• Salary Range: $25 to $30 Hourly, DOE

Duties and Responsibilities

• Manage patient-specific infusion supplies and adjust quantities based on therapy requirements, frequency of administration, patient utilization, and nursing or pharmacy requests.
• Review and validate supply requests to ensure the item and quantity requested are appropriate for the patient's therapy, vascular access, administration method, and frequency of use.
• Identify potentially excessive, insufficient, duplicate, or inappropriate supply requests and clarify discrepancies with Pharmacy, Nursing, or other appropriate team members before processing changes.
• Collaborate with pharmacists and nursing staff when supply needs require clinical clarification or when requested changes may affect medication administration, vascular access care, or patient safety.
• Research alternative or substitute supplies when requested products are unavailable, discontinued, backordered, or no longer preferred.
• Compare alternative products for intended use, compatibility, packaging, availability, and operational feasibility before recommending options for review.
• Submit requests for new supplies or products when existing inventory does not adequately meet patient, nursing, pharmacy, or operational needs.
• Maintain and update patient supply profiles to accurately reflect current therapy requirements and prevent unnecessary or outdated supplies from continuing to ship.
• Review recurring supply quantities and utilization to identify opportunities to reduce waste, prevent shortages, and improve supply standardization.
• Coordinate with Pharmacy, Nursing, Intake, Production, Shipping, and other departments to resolve supply-related questions and ensure patients receive the appropriate supplies for treatment.
• Assist with urgent or same-day supply needs by evaluating the request, determining what is required, and coordinating appropriate fulfillment or escalation.
• Monitor supply inventory concerns and communicate anticipated shortages, unusual utilization, or product needs to the appropriate Production or Supply Chain leadership.
• Assist with supply standardization initiatives by identifying commonly used products, unnecessary variation, and opportunities to establish preferred supply options.
• Maintain accurate documentation of patient-specific supply changes, special requirements, substitutions, and relevant communications in the pharmacy system.
• Support equipment management, including coordinating equipment needs, replacements, returns, and pickups as applicable.
• Assist with equipment recovery efforts and collaborate with Specialty Pharmacy or other departments when demand letters or additional follow-up are required.
• Participate in inventory audits, supply utilization reviews, quality improvement initiatives, and  workflow development to improve efficiency and reduce unnecessary supply costs.
• Escalate clinical questions to a pharmacist or nurse when a supply request requires clinical judgment beyond the scope of the coordinator role.
• Additional duties and responsibilities in different areas of the department on an as-need basis or determined by management
• Foster a culture of accountability, integrity, collaboration, and service excellence.
• Take primary ownership of: Patient-specific supply quantities and adjustments, review and validation of supply requests, supply utilization and waste reduction, alternative product research, new supply/product requests, patient supply profile accuracy, supply and equipment issue resolution, and cross-department coordination of infusion supply needs.
  

Required Qualifications

• Previous experience in home infusion, specialty pharmacy, medical supplies, DME, pharmacy operations, healthcare supply chain, or a related setting preferred.
• Familiarity with infusion supplies, vascular access supplies, administration sets, pumps, and related equipment.
• Strong organizational and analytical skills with the ability to evaluate whether supply quantities and requests are reasonable.
• Strong written and verbal communication skills.
• Ability to research products, compare alternatives, and communicate findings clearly.
• Ability to manage multiple patient-specific requests while maintaining accuracy and appropriate prioritization.
• Demonstrated ability to collaborate effectively with pharmacists, nurses, technicians, shipping personnel, and other interdisciplinary teams.
• Attention to detail
• Supply utilization and inventory awareness
• Critical thinking and problem solving
• Patient-specific supply management
• Cross-functional communication
• Research and product evaluation
• Documentation accuracy
• Prioritization and follow-through
• Cost and waste awareness
• Understanding of role boundaries and appropriate clinical escalation

Education and Experience Requirements

• High school diploma or equivalent required; associate degree or healthcare-related education preferred.

Preferred Qualifications

• Experience using patient management or inventory systems such as CPR+ preferred.

AmeriPharma’s Mission Statement 

Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care!

Physical Requirements 

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus. The employee must have the ability to regularly walk commercial properties, parking areas, and exterior grounds; use stairs and access building operational areas as required; work in both office and field environments; and occasionally lift and carry light maintenance supplies or equipment.

EEO Statement 

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or on the basis of disability or any other legally protected class.