HSO IND - Senior Technical Consultant - CE/CRM

Job Role: Senior Technical Consultant                               

Location: Remote 

About HSO 

HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specializing in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. 

Key Responsibilities: 

As a Senior CE Technical Consultant, you will oversee your own career and personal development with the support of our organization, working side by side with the customers, making a difference. Just in a few weeks’ time you will be ready to step into the exciting world of business consultancy and business processes, supported by the newest Microsoft solutions. 

• Experience with requirement gathering, design, develop and implement Dynamics 365 CE solutions of Sales, Customer Service, Field Service, Marketing and Project Operations for AEC (Architecture, Engineering, Construction) and Legal Industries.
• Deliver high quality business and software application services to clients.
• The creation of high quality and sustainable client solutions.
• Strong understanding of D365 CE architecture and customization capabilities.
• Strong technical background in Dynamics 365 CE Customization & Configuration and Power Platform.
• Highly skilled in Plugins, Custom API, JavaScript/Typescript, Power Automate and Power Apps for Dynamics 365 CE to extend and enhance core functionalities.
• Understanding of Dataverse security roles, field-level security, and environment governance
• Design and extend model-driven apps, with exposure to canvas apps where required.
• Experience in Third-party Integration and Azure Integrations (Azure Functions, Azure Logic Apps, Azure Service Bus) and Portals/Power Pages.
• Experience in configuring build and release pipelines using YAML in Azure DevOps.
• Good to have experience in Power BI Reporting/Dashboards.
• Good to have exposure to ETL (Azure Data Factory / SSIS / Any other Data Migration exp) 
• Experience with version control systems like GIT, build automation, and release management using Azure DevOps.
• Enforce best practices for coding standards, ensuring high-quality, maintainable, and efficient code.
• Analyze and troubleshoot complex issues, providing effective and timely solutions.
• Conduct code reviews to provide constructive feedback and mentor junior developers.
• Collaborate with cross-functional teams to identify and resolve challenges in the development process.
• Deliver all consultancy according to the HSO Project Methodology, ensuring that all software applications are implemented successfully according to the project plan.
• Meet customer expectations of business knowledge, skills, and behavior.
• Identify business/project risk and mitigate or communicate as necessary.
• Communicate progress updates to relevant parties both formally and informally.
• Participate in pre-sales activities as requested.
• Apart from the development tasks, should involve on the Architect roles and responsibilities.
• Always represent HSO in a professional and positive manner.
• Advise customers on industries best practices in a proactive rather than passive way 

Certifications: 

• Power Platform Developer Associate (PL-400) 
• PL-600: Microsoft Power Platform Solution Architect 

Qualifications and Skills:  

• Bachelor’s degree 
• Excellent written and verbal communication skills.
• Minimum 5 years of proven hands-on experience in CE Configuration, customization, standard workflows, Power Automate Flows, Dashboards, Model Driven App, Fetch XML, forms and views is a must. 

Benefits: 

• Health Insurance
• Food Coupons
• Gym and Telephone/Internet bill Reimbursement
• Leave Travel Allowance (can be claimed only twice in a block of FOUR calendar years)
• PF
• NPS (Optional)
• HSO Perks
• Great Work Culture