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CAIXABANK S.A.

GESTOR BANCA PERSONAL CONNECTA

Posted an hour ago
2-5 years experience
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AI Summary

The manager is responsible for addressing customer needs through remote channels by leveraging the entity's technological capabilities. They provide specialized advice on products and manage digital contract processes.

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Requisitos mínimos

¿Qué ofrecemos?

Job profile

Figura de gestor especializado que se encarga de atender las necesidades de los clientes a través de canales remotos, apoyándose en las capacidades tecnológicas de la entidad. Realizan asesoramiento especializado sobre productos y gestionan la contratación de forma digital

Competencias

HARD SKILLS
SISTEMÁTICA COMERCIAL
MODELO DE RELACIÓN CON LOS CLIENTES
PRODUCTOS Y SERVICIOS "BANCA RETAIL"
VENTA BASADA EN COMBINACIÓN DE PRODUCTOS
GESTIÓN COMERCIAL Y CARTERA DE CLIENTES
ATENCIÓN OMNICANAL AL CLIENTE
CIERRE DE VENTAS DIGITALES
ONBOARDING Y ENROLMENT DIGITAL DE CLIENTES
RIESGO DE CRÉDITO
ANTICIPACIÓN E IDENTIFICACIÓN PROACTIVA DE OPORTUNIDADES COMERCIALES
HERRAMIENTAS COMERCIALES
ASESORAMIENTO COMERCIAL
IA LITERACY
SOFT SKILLS
ALIANZAS – COLABORACIÓN Y TRANSVERSALIDAD
ALIANZAS – COMUNICACIÓN
ALIANZAS – INFLUENCIA
ALIANZAS – ORIENTACIÓN A CLIENTE
HUMANISMO – COMUNICACIÓN Y EMPATÍA
HUMANISMO – LIDERAZGO Y DESARROLLO DE EQUIPOS / AUTOLIDERAZGO
ANTICIPACIÓN – ANTICIPACIÓN Y GESTIÓN DEL CAMBIO
EMPODERAMIENTO – FOCO EN RESULTADOS
DIVERSIDAD – IMPULSO DE LA DIVERSIDAD

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