GESTOR/A PERSONAL A DISTANCIA - CONNECTA - DT - PERSONAL - CONTRIBUIDOR INDIVIDUAL
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AI Summary
The role involves managing customer needs through remote channels using the entity's technological capabilities. The manager provides specialized advice on banking products and handles digital contracting.
Which projects do we work on?
Minimum requirements
What do we offer?
Job profile
Figure of specialized manager who is responsible for meeting the needs of customers through remote channels, relying on the technological capabilities of the entity. They provide specialized advice on products and manage contracting digitally
Skills
H COMMERCIAL SYSTEMATICS
H CUSTOMER RELATIONSHIP MODEL
H INDIVIDUAL BANKING PRODUCTS AND SERVICES
H PRODUCT COMBINATION-BASED SALES
H COMMERCIAL MANAGEMENT AND CLIENT PORTFOLIO
H OMNICHANNEL CUSTOMER SERVICE
H CLOSING DIGITAL SALES
S.1.1 ALLIANCES – COLLABORATION AND TRANSVERSALITY
S.1.4 ALLIANCES – COMMUNICATION
H DIGITAL CUSTOMER ONBOARDING AND ENROLLMENT
H CREDIT RISK
S.1.3 ALLIANCES – INFLUENCE
S.1.2 ALLIANCES – CUSTOMER ORIENTATION
S.2.1 HUMANISM – COMMUNICATION AND EMPATHY
S.2.2 HUMANISM – LEADERSHIP AND TEAM DEVELOPMENT / SELF-LEADERSHIP
S.4.1 ANTICIPATION – ANTICIPATION AND CHANGE MANAGEMENT
S.3.1 EMPOWEREMENT – FOCUS ON RESULTS
S.5.1 DIVERSITY – PROMOTING DIVERSITY
H ANTICIPATION AND PROACTIVE IDENTIFICATION OF BUSINESS OPPORTUNITIES
H COMMERCIAL TOOLS
H COMMERCIAL CONSULTING
H AI LITERACY
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