Freelance Community Manager (UK based)

Who we are
We’re GoSpooky: the ones who get all things social. A global agency made for the social era. We grow brands through content, community and commerce, keeping them at the forefront of culture. Social isn’t just first, it’s the foundation.

From creatives and commerce specialists to game designers and data analysts, we cover the full social spectrum. If it shapes internet culture, we’re on it, making fast, bold and relevant work that actually gets shared.

As official partners of Instagram and Snapchat and partners and social affiliates of TikTok (Shop), we work with brands like KLM, JBL, Samsung, Prime Video and HEMA. Driven by bold ambition, endless creativity and authentic people, our teams think ahead, react fast and keep brands culturally relevant. Whether it’s live social shopping, creator management, social-first campaigns or turning a trend into a brand moment.

We’re always looking for fresh energy: people who bring new perspectives, challenge the norm and help us and our clients evolve. If you love shaking up social, thinking big and moving fast, you’ll fit right in.

The Role

As a freelance Community Manager, you have a lot of responsibilities. You will be in charge of posting and responding to comments on our clients’ brand pages on TikTok, and Instagram. It’s important that you feel comfortable engaging with online communities with punny comebacks, polite replies to complaints, and more. We ask that you have a keen eye for detail, especially when it comes to English grammar and interpunction. Besides this, you will always be on the lookout for the next best trend on social media. It’s your responsibility to report this to the team. This is a fully remote role, so you can work from wherever you like as long as you have a good internet connection and a phone or computer that gets you on the right social media platforms. 

Please note that only candidates currently residing in the UK will be considered for this role!

What we're looking for

• You are experienced in engaging with online communities on various platforms such as TikTok, but also Instagram, Facebook, LinkedIn, etc.
• You are up to date on current social media trends and can identify what fits our client's tonality, objective, and audience
• You have a keen eye for grammar and spelling, ensuring error-free communication on behalf of our clients
• You have a good sense of humour without being offensive, and be comfortable creating witty replies and/or copies for our client’s social media pages
• You can identify crises and alert the wider team immediately, working together to develop appropriate responses to the relevant audience
• You can report on everything that is happening on the accounts to inform the wider team and client
• You are available for around 14 - 20 hours weekly, during the week, and on the weekends. This would mean around 2 hours a day of Community Management, with a bit more time when working on a report for example
• You can work as a freelancer

What’s in it for you?

• Holiday allowance of 8% on top of your salary based on the amount of hours you will work
• Pension contribution as a percentage of your salary
• Access to OpenUp, which offers support for personal and work issues to you and your loved ones
• GoSpooky Academy to help you grow personally and professionally
• Phone costs are reimbursed if your job calls for a lot of jabbering
• Working at the forefront of social with people who are truly passionate about creativity and social 

Apply for the job
So, do you want to join our team? We’d love to hear from you!

GoSpooky is an equal-opportunity employer. Our hiring decisions are based on objective measures and we will not discriminate against any aspect of your identity. We believe that a diverse team is crucial to our collective success and value an inclusive culture where everyone can make their impact and bring their true unique selves to work.