Freelance / Boutique Team Needed – WhatsApp AI Booking Assistant (Phase 1)

🚀 Freelance / Boutique Team Needed – WhatsApp AI Booking Assistant (Phase 1)
Location: Remote (UAE/GCC experience preferred)
Client: Sky Blue Group – DialEase project

We are looking for a freelance developer or small product team to build Phase 1 of a production‑ready WhatsApp AI Booking Assistant.

The assistant will:

• Act as a single WhatsApp entry point for everyday services

• Qualify leads and collect booking details via natural conversation

• Connect to 5–6 aggregator APIs (e.g. Deliveroo, OpenTable, Zenoti, Foodics, Booksy)

• Create and confirm bookings via APIs

• Implement fallback routing so the user never sees “we have no vendors”

• Send reminders, post‑service follow‑ups, and capture satisfaction feedback

• Track source attribution for every conversation

• Provide a light admin console for operations monitoring

🛠 Preferred Experience & Stack

• WhatsApp Business API (Wati / 360dialog / Twilio or similar)

• Backend: Python (FastAPI) or Node.js (NestJS)

• PostgreSQL or similar relational database

• LLMs (e.g. OpenAI GPT‑4o‑mini or similar) for NLU

• Strong background in API integrations (multiple third‑party aggregators)

• Solid logging, monitoring, security, and uptime (target 99.5%)

• Ability to deliver full source code, deployment guide, and 4 weeks’ post‑launch defect support

📅 Key Dates

• RFP issued: 29 June 2026

• Response deadline: 6 July 2026

• Target kickoff: 20 July 2026

• Target Phase 1 delivery: ~2 weeks from kickoff