Experience Coordination Specialist

About the Opportunity

We are expanding our remote team and seeking motivated individuals who enjoy bringing details together, assisting customers, and creating smooth vacation-planning experiences. As an Experience Coordination Specialist, you will help clients move from an initial getaway idea to organized arrangements by researching options, coordinating requested services, and providing dependable follow-up.

This is a beginner-friendly opportunity with no previous travel-industry experience required. Training, supplier resources, and continued learning opportunities are provided.

What You'll Be Responsible For

• Gather information about each client's vacation goals, dates, destination interests, preferences, and budget
• Explore accommodations, resorts, cruises, transportation, tours, excursions, activities, and vacation packages
• Evaluate available choices and match suitable options with individual traveler requests
• Help clients understand available services and make informed planning decisions
• Coordinate selected accommodations, transportation, activities, and other vacation components
• Utilize approved supplier platforms and company resources when organizing arrangements
• Compile reservation information into clear confirmations, schedules, and itinerary details
• Monitor planning requirements, deadlines, and outstanding information
• Maintain communication with clients and provide updates as arrangements progress
• Help address routine reservation changes, scheduling adjustments, cancellations, and special requests
• Review names, dates, and booking details to help identify potential errors
• Maintain accurate records of client requests, communications, and active arrangements
• Expand your knowledge through ongoing supplier and destination education

What This Opportunity Includes

• Fully remote opportunity within eligible regions
• Flexible part-time and full-time scheduling
• Structured onboarding and training for beginners
• No previous professional travel experience required
• Continued team guidance and support
• Supplier training and destination education
• Access to approved research and coordination resources
• Opportunities to strengthen communication, customer service, research, and planning skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment

What We're Looking For

• Strong written and verbal communication abilities
• Professional and service-oriented approach
• Effective listening and interpersonal skills
• Strong organizational and prioritization abilities
• Careful attention to dates, details, and documentation
• Ability to manage several client requests and planning tasks
• Comfortable conducting online research and comparing information
• Willingness to learn supplier platforms and digital systems
• Adaptable when schedules, availability, or client preferences change
• Resourceful approach to everyday questions and challenges
• Dependable follow-through and good time-management habits
• Ability to remain productive while working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved countries