Executive Administrator - Fully Remote (U.S. Based)

Who We Are - Motivated by Purpose. Powered by Clinical Expertise.

Founded in 1983, we’re a clinically-driven, tech-enabled utilization management company offering expert clinical reviews, regulatory guidance, and actionable insights to healthcare organizations.

Excellence starts with our people.

WE OFFER

• A competitive compensation package.
• Benefits include healthcare, vision and dental insurance, a generous 401k match, paid vacation, personal time, and holidays.
• Growth and training opportunities.
• An award-winning remote work environment

POSITION OVERVIEW

The Executive Administrator will work directly with the CEO. The Executive Administrator will work with the broader Executive and Senior Leadership Teams and the other Executive Administrators to perform administrative duties.  

Roles:

• Provide support to the CEO and Executive Leadership Team  
• Act as the company’s first-line representative to external constituents (i.e., Board members, private equity staff, etc.) 
• Provide support to the Administrative Team and availability for back-up coverage as needed 

Major Responsibilities or Assigned Duties:

CEO administrative support: 

Serve as assistant to CEO: 

• Prepare internal and external corporate documents for team members and industry partners throughout the Microsoft Office suite of products  
• Proactively manage calendars of Officers by scheduling meetings and appointments and managing travel itineraries 
• Prepare expense reports and reconcile 
• Monitor incoming email requests and keep respective members of the leadership team apprised of important information 
• Leverage technology to support the Officer during regular tasks (ex. note taker in meetings) 
• Assist with ad-hoc large-scale projects from members of the Executive Leadership Team 

Maintain an organized filing system of electronic documents 

Interface with external business partners as needed by the Officer (ex. board members, private equity support staff, banking officials, etc) 

Manage projects and events from planning through delivery to ensure deliverables, requirements, schedules, costs, and meeting plans are properly tracked and communicated 

General Role and Responsibilities: 

• Uphold a strict level of confidentiality 
• Responsible for time-sensitive and PI sensitive information 
• Develop and sustain a level of professionalism among staff and clientele 

Assist the Administrative Team with duties and provide back-up support with scheduling 

• Support all Quality Management initiatives as applicable 
• Support all Compliance Program activities, including maintaining confidentiality and adhering to HIPAA guidelines 
• Participate in all Company meetings and training as applicable 
• Complete other duties and responsibilities as requested 

Requirements

Qualifications: 

• Minimum three years of experience directly supporting one or more executive team members 
• Minimum one year of experience working in a customer service, logistics and/or clerical environment 

• Preference for experience within a health care/or managed care organization

Skills and Experience: 

• Ability to work in a fast-paced and high-functioning office setting 
• Ability to work independently with minimal supervision 
• Exceptional customer service and interpersonal skills with the ability to prioritize requests and timelines 
• Strong orientation to detail 
• Strong organizational project management and problem-solving skills with impeccable multitasking abilities 
• Proactive in solving situations before they become problems and impact the office and/or employees 
• Strong clerical skills, including typing, filing, copying, and faxing 
• Advanced Microsoft Office skills, strong working knowledge of Excel formulas, excellent PowerPoint skills, and an ability to become familiar with company-specific programs and software 
• Understanding and working knowledge of the Company’s clients, products, departments, workflows, and applicable regulatory requirements and accreditation standards. 
• Friendly and professional demeanor

Education: 

• High School diploma 
• Preference for Bachelor’s degree, preferably in communications, business, or health care

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Work Environment:

Ability to sit at a desk, utilize a computer, telephone, and other basic office equipment is required. This role is designed to be a remote position (work-from-home).

Diversity Statement:

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



Drug-Free Workplace:

This company is a drug-free workplace. All candidates are required to pass a Background Screen before beginning employment. All newly hired employees will take a Drug Screen, as well as agreeing to all necessary Compliance Regulations on their first day of employment.  Employees are required to adhere to all applicable HIPAA regulations and company policies and procedures regarding the confidentiality, privacy, and security of sensitive health information.

California Consumer Privacy Act (CCPA) Information (California Residents Only):

• Sensitive Personal Info: MRIoA may collect sensitive personal info such as real name, nickname or alias, postal address, telephone number, email address, Social Security number, signature, online identifier, Internet Protocol address, driver’s license number, or state identification card number, and passport number.
• Data Access and Correction: Applicants can access their data and request corrections. For questions and/or requests to edit, delete, or correct data, please email the Medical Review Institute at HR@mrioa.com.