Event & Experience Planner

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Opportunity

We are currently adding new members to our remote coordination team and are seeking motivated individuals who enjoy organization, customer interaction, and creating well-structured experiences. As an Event & Experience Planner, you'll assist clients with coordinating travel-related arrangements, organizing itineraries, and helping ensure plans are completed accurately and efficiently.

This remote opportunity is ideal for individuals who are detail-oriented, adaptable, and comfortable managing multiple tasks in a virtual environment. Training and ongoing support are included, making this a great opportunity for those looking to develop professional skills in a flexible setting.

Responsibilities

• Assist clients with planning trips, special occasions, and experience-based travel arrangements
• Coordinate reservations for accommodations, transportation, cruises, tours, activities, and event-related services
• Review pricing, availability, and package options through approved supplier platforms
• Help organize itineraries, confirmations, and travel timelines for clients
• Provide professional communication and support through email, phone, and online messaging systems
• Respond to scheduling updates, client questions, and adjustment requests in a timely manner
• Maintain organized client profiles, records, and documentation within internal systems
• Stay informed on destination information, supplier promotions, and travel updates
• Attend virtual onboarding sessions, training workshops, and ongoing team meetings

What's Included

• Remote work flexibility
• Self-paced scheduling options
• Guided onboarding and training resources
• Continued mentorship and learning opportunities
• Access to booking platforms, supplier tools, and travel resources
• Eligibility for travel-related perks, discounts, and incentive programs
• Opportunity for long-term growth within an expanding remote team

Qualifications

• Strong communication and customer service skills
• Organized with good time-management abilities
• Comfortable working independently in a remote setting
• Ability to manage details accurately while multitasking
• Familiarity with email, online tools, and computer-based systems
• Reliable internet connection and professional communication habits
• Positive attitude and willingness to learn new systems and processes
• Previous experience in hospitality, administration, customer support, retail, or event coordination is helpful but not required

Requirements

• Must be at least 18 years of age
• Applicants must be legally authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved regions