Epic Enviornment & Release Analyst

This is a remote position.

Key Responsibilities

• Administer Epic Data Courier, including migration of changes across Epic environments.
  

• Manage Epic change-governance processes and facilitate CAB/ECAB meetings and approvals.
  

• Maintain Epic environment, release, maintenance, and upgrade calendars.
  

• Coordinate Epic Nova review activities and release-readiness efforts.
  

• Support Epic Data Courier interface build and configuration.
  

• Manage Item Profile Groups and Content Management activities.
  

• Identify and resolve CID and UCI conflicts across Epic environments.
  

• Coordinate production releases, maintenance windows, upgrades, and environment-readiness activities.
  

• Maintain change and release documentation within ServiceNow and other governance tools.
  

• Coordinate dependencies and timelines across application, technical, operational, and vendor teams.
  

• Ensure adherence to established change-control and release-management standards.
  

Required Qualifications

• 4+ years of Epic Data Courier administration experience within a healthcare IT environment.
  

• Bachelor's degree or equivalent combination of education and relevant professional experience

• Epic Data Courier Administrator Certification required.
  

• Hands-on experience administering or facilitating CAB/ECAB and enterprise change-control processes.
  

• Strong knowledge of Epic Data Courier interface build and configuration.
  

• Experience with Item Profile Groups and Content Management.
  

• Experience administering multi-environment Epic ecosystems.
  

• Experience troubleshooting and resolving CID and UCI conflicts.
  

• Familiarity with ServiceNow change-management workflows.
  

• Strong organizational, documentation, communication, and meeting-facilitation skills.
  

• Ability to manage multiple releases, stakeholders, dependencies, and deadlines simultaneously.
  

Preferred Qualifications

• Epic Bridges Core Analyst badge/certification or equivalent interoperability experience.
  

• 4+ years supporting Epic implementations, upgrades, optimization, or Epic-hosted environments.
  

• Experience with Epic Nova administration and release-note review.
  

• Epic Environment and Release Management experience.
  

• Experience coordinating software upgrades, maintenance windows, production releases, and environment readiness.
  

• Knowledge of ITIL, release management, and enterprise change-management practices.
  

• Experience working with managed hosting partners or external technical service providers.
  

• Healthcare, hospital, or Academic Medical Center experience.
  

Benefits