Epic Bridges Analyst

Posted 15 days ago

United States

$60 - $62 per hour

5-10 years experience

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Required Qualifications
Epic Bridges Certification – Mandatory.
4–8+ years of experience in healthcare IT/EHR interface support.
Strong hands-on experience with Epic Bridges.
Strong knowledge of HL7 standards and healthcare interfaces.
Experience supporting Epic production environments.
Experience troubleshooting ADT, ORU, ORM, SIU, DFT and other HL7 messages.
Experience with an interface engine such as Rhapsody, Cloverleaf, Mirth, or equivalent.
Strong analytical and problem-solving skills.
Experience with incident, problem, and change management.
Ability to provide on-call/24x7 production support.
Preferred Qualifications
Epic Interconnect experience.
Experience with Epic application integrations and downstream systems.
Experience with SFTP/FTPS and secure file transfer.
Experience with healthcare interoperability standards.
Experience with cloud-based integration environments.
ITIL certification or equivalent service-management experience.
L3 Expectations
Own complex and recurring production issues.
Perform advanced root-cause analysis.
Identify systemic issues and recommend permanent fixes.
Lead technical troubleshooting during major incidents.
Mentor L2 analysts.
Review and approve technical solutions and interface changes.
Partner with architecture/application teams for complex integration issues.

This is a remote position.

Shrive Technologies LLC

Employees 51-200 employees Industry IT Services and IT Consulting

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Epic Bridges Analyst