Enrollment Coordinator - Chronic Care Management (Bilingual in Spanish)

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. We are seeking Enrollment Coordinators to join our team! In this role, you will guide new and existing patients through a smooth enrollment process into our care management programs.

Chronic Care Management (CCM)

CCM stands for Chronic Care Management, which is a healthcare delivery model aimed at providing comprehensive and coordinated care to patients with chronic conditions. CCM services are designed to improve the quality of care, enhance patient outcomes, and reduce healthcare costs by addressing the complex needs of individuals living with chronic illnesses.

What you’ll do:

• Connect with eligible patients
• Educate and enroll patients into preventative care programs
• Guide patients through smooth onboarding process
• Accurately manage documentation  

Skillset we are looking for:

• Customer Service 
• Organizational skills and multi-tasking
• Critical thinking

(No prior medical experience required – we provide full training!)

Ready to build a career with real growth opportunities, take your first step into healthcare and build a career that matters. Apply today and start making a difference while working from home!

Qualifications:

• Strong customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and accuracy
• Proficient in Excel & Microsoft Outlook 
• High school diploma or equivalent 
• Healthcare experience preferred 

Why join our team?

• Substantial growth opportunities 
• Leadership and mentoring 
• Resources to further career 
• Fun work environment (events, holiday parties)  
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment