Engagement Manager
Posted 8 days ago
Worldwide
⭐
10+ years experience
Please mention DailyRemote when applying
AI Summary
The Engagement Manager owns the end-to-end success of program delivery, acting as the primary executive liaison between the company and client leadership. They are responsible for ensuring solutions align with the Statement of Work, industry standards, and strategic business goals.
This is a remote position.
Role Overview
The candidate will own the end-to-end success of TMG’s program delivery from Exavalu and act as the primary executive counterpart to both IT and Business Leadership teams. This role requires strong leadership, stakeholder management, delivery governance, and strategic oversight to ensure successful implementation aligned with the Statement of Work (SOW) and industry best practices.
Key Responsibilities
- Own and drive the overall success of Clients program delivery from Exavalu.
- Serve as the primary executive liaison between Exavalu and client IT & Business Leadership teams.
- Ensure solutions are implemented in alignment with the agreed SOW, delivery timelines, and quality standards.
- Provide strategic direction and governance throughout the program lifecycle.
- Review and oversee solution architecture, delivery plans, and implementation approaches.
- Ensure adherence to industry standards, security measures, compliance requirements, and operational best practices.
- Manage executive-level stakeholder communication, escalations, risks, and dependencies.
- Collaborate cross-functionally with delivery, business, and technology teams to drive successful outcomes.
- Monitor program health, KPIs, milestones, and overall client satisfaction.
- Drive continuous improvement initiatives and ensure successful program adoption.
Requirements
Required Skills & Qualifications
- Strong experience in Program Management, Delivery Management, or Engagement Management within the insurance sector, with a proven track record of leading data-driven projects.
- Proven experience managing large-scale enterprise transformation or technology implementation programs.
- Strong stakeholder management experience with IT and Business Leadership teams.
- Excellent understanding of program governance, delivery lifecycle, and execution methodologies.
- Experience ensuring solution delivery aligns with SOWs, compliance requirements, and industry standards.
- Strong communication, presentation, and executive management skills.
- Experience managing risks, escalations, and cross-functional coordination.
- Knowledge of enterprise platforms, system integrations, and solution delivery frameworks.
- Ability to drive teams in a fast-paced and client-facing environment.
Preferred Skills
- Experience in Insurance, Financial Services, or Enterprise Digital Transformation programs.
- Familiarity with cloud platforms, data integration, reporting, and enterprise architecture concepts.
- Experience working in consulting or client-partner delivery environments.
- PMP, Agile, Scrum, or other relevant project/program management certifications preferred.
- Understanding of security frameworks, access controls, and regulatory compliance standards.
- Experience managing global or distributed delivery teams.
Benefits
Exavalu also promotes flexibility, adapting to the needs of employees, customers, and the business. It might be part-time work, working outside normal 9-5 business hours or working remotely. We also offer a welcome back program to help individuals return to the mainstream after a prolonged absence due to health or family reasons.
At Exavalu, we are committed to building a diverse and inclusive workforce. We welcome applications for employment from all qualified candidates, regardless of race, colour, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We nurture a culture that embraces all individuals and promotes diverse perspectives, where you can make an impact and grow your career.
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