Employee and Occupational Health Representative

The Employee/Occ Health Representative is responsible for managing client relations, a variety of employee health duties various occupational health program activities, revenue cycle activities, client account reconciliation, client management meetings, maintaining client issues list, understanding various client/vendor processes for account follow-up and proposing relevant programs. This position reviews reported Client or account issues, and works proactively with appropriate clients, Hospital Departments/vendor, FAIS and ABO/CBO team members for timely resolution of the issue.

WHO WE ARE
With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

• Hours/Days: Monday-Friday, 7:30a – 4pm

• Ensures compliance with all state and federal billing regulations; reports any suspected compliance issues to management.

• Executes client specific process flows and adheres to timelines for various follow-up processes.

• Maintains a client issues list for review and resolution with the appropriate Hospital departments.

• Assists with the case management under FA worker’s compensation program, new hire and transfer physicals, EAP, random drug testing program, and the annual employee health surveillance.

• Maintain the client base for Franciscan Working Well, and develop positive client relationships, marketing the programs service.

• Perform activities relevant to establishing an efficient revenue cycle in addition to monitoring our aging reports in conjunction with our billing service.

• Submit CMV Driver examination reports on the National Registry of Certified Medical Examiners website by fulfilling the duties of a medical examiner’s administrative assistant.

• Maintains follow-up procedures and working relationships with area responsible for the information including the Medical Records Department, Patient Access, or physicians.

• Manages assigned vendor inventory, ensuring accuracy and compliance with contractual agreements.

• Performs at least 10 account audits monthly for each specific line of vendor business.

• Performs periodic audits of contractual adjustments from vendor staff.

• Processes and follows up on work denials and adjustments submitted by the vendor.

• Reviews daily Recon reports.

• Cash Posting experience

QUALIFICATIONS

• Preferred Associate's Degree

• Required High School Diploma/GED

• 1 year Patient Accounting Preferred

• Personal Financial Specialist (PFS)

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.