e-Billing Administrator

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our e-Billing Administrator position in our White Plains Office.

This role can be fully remote from anywhere in the country that Wilson Elser has an office or on site in White Plains.

The Position

Wilson Elser currently seeks an E-Billing Administrator to be responsible for key phases of the e-billing process, including, bill submission, follow-up on rejected items, and acceptance tracking. This exciting role offers growth and learning opportunities for a motivated recent college graduate, or individual who has professional work experience and is seeking to advance their career.

Key Responsibilities:

• Execute electronic submission of client invoices via various e-billing middleware systems
• Identify, troubleshoot and resolve issues that arise during the invoice submission process
• Coordinate with attorneys, clients and administrative staff for resolution and maintenance tasks associated with client e-billing requirements
• Clearly communicate escalated issues as needed to Supervisor, Manager and Director
• Professionally liaise with team members, attorneys and upper management
• Track statuses of submitted invoices to ensure payment from client
• Maintain internal database of e-billed clients and their compliance requirements
• Document and update reference materials for all aspects of the e-billing process as necessary
• Assist with partner and client inquiries in a timely manner
• Provide updates and financial analysis to attorneys, clients and administrative staff as requested
• Participate in firm-wide and departmental projects and initiatives
• Perform other duties as assigned

Qualifications

• 1+ years of e-billing experience within a corporate law department or law firm
• Must have experience with BillBlast
• Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, TyMetrix 360, Legal-X, Serengeti/Legal Tracker)
• Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats a plus.
• Proficiency with Windows-based software and Microsoft Word, Excel and Outlook
• Strong reading comprehension, analytical and problem-solving skills
• Ability to exercise proper judgment
• Ability to produce detailed and accurate work products
• Ability to organize and prioritize work in a fast-paced and high-volume environment to meet deadlines and daily requirements.
• Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients.
• Ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature.
• Ability to identify issues and oversee the execution of resourceful solutions
• Willingness to learn and develop new skills