The role focuses on cultivating and maintaining strong relationships with donors, sponsors, and partners to enhance engagement and retention. Key duties include managing donor communications, tracking contributions via CRM, and collaborating with leadership to align outreach strategies.
We are seeking a relationship-driven and detail-oriented Donor Relations Specialist to enhance donor engagement, retention, and overall giving experience. In this role, you will serve as a key liaison between the organization and its donors, ensuring consistent communication, transparency, and stewardship. This is a fully remote position ideal for a professional who is passionate about nonprofit impact and excels at building meaningful, long-term relationships.
What You'll Do
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Cultivate and maintain strong relationships with individual donors, sponsors, and partners
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Manage donor communications, including acknowledgments, updates, newsletters, and impact reports
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Support fundraising campaigns, outreach initiatives, and donor engagement strategies
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Track donor contributions, interactions, and engagement metrics using CRM systems
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Ensure timely and accurate processing of donor acknowledgments and recognition efforts
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Collaborate with fundraising, marketing, and leadership teams to align messaging and outreach
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Assist in planning and coordinating donor events, virtual engagements, and campaigns
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Analyze donor data to identify trends and improve retention and engagement strategies
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Maintain confidentiality and ensure compliance with nonprofit regulations and data protection standards
What We're Looking For
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2–5+ years of experience in donor relations, fundraising, customer success, or client relations
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Excellent written and verbal communication skills
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Strong interpersonal and relationship-building abilities
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Experience with CRM systems (e.g., Salesforce, Blackbaud, DonorPerfect)
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High level of organization and attention to detail
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Ability to manage multiple priorities in a remote work environment
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A passion for mission-driven work and community impact
Nice to Have
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Experience supporting major gifts or donor stewardship programs
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Familiarity with fundraising platforms and digital donation tools
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Background in event planning or donor engagement campaigns
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Knowledge of donor analytics and reporting tools
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Bachelor's degree in Communications, Nonprofit Management, or a related field
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Mission-driven role: Make a meaningful impact through donor engagement
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Remote flexibility: Work from anywhere with a supportive team
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Relationship-focused work: Build and nurture long-term donor connections
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Collaborative environment: Partner with passionate teams across the organization
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Career growth: Opportunities to advance within fundraising and development
Total Rewards
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Performance-based incentives tied to donor engagement and retention
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Flexible remote work schedule
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Paid onboarding and training support
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Comprehensive benefits including health, dental, and paid time off
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Professional development opportunities in nonprofit and fundraising
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Access to modern donor management systems and tools